Consumer Analytics

Most supply chain executives are not fully utilizing digital twin technology in their strategies.

It’s too early to know the direction Meta’s new Threads social media platform will follow, but history offers a few possible examples.

E-commerce sales in the U.S. are displaying a trend not seen in almost 10 years.

Organized Retail Crime incidents are on the rise and crime groups are becoming more violent, making tackling ORC a priority for the retail industry and the communities they serve.

Sam’s Club is adding new features to its retail media network, including increasing the data available to advertisers and enabling customers to select products directly from ads.

The parent company of Hibbett Sports and City Gear is addressing out-of-stock issues by recommending similar products via visual search.

The blockbuster performance of the Amazon PrimeDay 2023 online sales extravaganza extended to mobile apps.

A new survey has some troubling data for digital grocery retailers.

Tanger Factory Outlet Centers is attempting to increase customer engagement via multiple touchpoints.

Online shoppers can’t be bothered with confusing or complicated returns processes — so much so that it could impact their likelihood of repeat purchase.