Consumer Analytics

U.S. online grocery sales showed impressive year-over-year (YoY) growth in August 2023.

When it comes to grocery online orders, most shoppers prefer in-store pickup.

Albertsons Cos. is introducing a new service called “Flash” designed to provide online order pickup and delivery in as little as 30 minutes.

Best Buy is expanding the role of its Geek Squad in providing in-home care.

A positive e-commerce trend continued for the 12th consecutive month in August 2023.

Amazon is revealing some of the next-gen technologies supporting its “Just Walk Out” frictionless shopping experience.

Basic search issues are causing many online shoppers to leave before making a purchase.

Rising interest rates and inflation are expected to impact holiday shopping habits.

One especially damaging form of online hacking increased dramatically during the first half of 2023.

Younger consumers have distinct behaviors when it comes to omnichannel commerce.