Kroger debuts managed service offering for retail media advertisersThe Kroger Co. is launching a suite of managed services to assist advertisers on its retail media network that don’t have dedicated programmatic teams. Survey: Almost half of AI search tool users prefer them to GoogleArtificial intelligence-powered search tools are continuing to be used in tandem with traditional search engines. Survey: Website speed, design, security key for online shoppers Online shoppers have several pet peeves that will stop them from making a purchase. Survey: Consumers growing open to AI customer support agents High-quality customer support goes a long way for consumers, and they are open to artificial intelligence being used to achieve it. Square: Sales up, labor costs down at QSR, fast-casual chains Quick-serve and fast-casual restaurants are continuing to thrive amid consumers’ hunt for value. Generational divide remains when it comes to Gen AI shopping tools Generative AI tools are increasingly being used to search for products online – especially by younger consumers. EXCLUSIVE Q&A: Hashim Amin, regional GM, retail, North America, Uber The Uber Eats on-demand delivery subsidiary of Uber is making inroads with regional grocers and an increasing variety of retail verticals. EXCLUSIVE: Here’s how consumers react to tariffs, unethical sourcing When it comes to the financial impact of tariffs and unethically sourced products, U.S. consumers have a pragmatic viewpoint. EXCLUSIVE: Consumer comfort, interest in AI shopping assistants grows New survey findings exclusively released to Chain Store Age indicate most U.S. consumers have used an artificial intelligence shopping assistant. Inaccurate product information hurts online sales Consumers have a strong negative reaction to online product listings which contain inaccurate or incomplete information. Survey: Majority of shoppers visit multiple retailers, compare prices The large majority of shoppers are “uncommitted” – marking a big opportunity for retailers to attract new customers. Walmart: AI gains foothold with consumers in shopping and search A new survey from Walmart indicates that consumers are becoming increasingly comfortable with using artificial intelligence tools. First Previous 1 2 3 4 5 Next Last
