Verizon: Holiday season ends on high note for e-retailersOnline shoppers paused for Christmas Day, but otherwise stayed busy as elves through New Year’s Eve. eMarketer: Instagram’s ad revenues explodeInstagram’s U.S. growth rate is on the decline even as ad spending on the platform is soaring. UPS: Returns to break record A whopping 1.9 million is the number of return packages that UPS predicted it would process on Jan. 2, National Returns Day. Good return policy impacts bottom line Fifty-two percent of consumers have abandoned an online purchase out of fear of a difficult return process. Report: Wawa hit with lawsuits following data breach At least six lawsuits have reportedly been filed in the wake of a data breach that exposed the credit and debit card information of Wawa customers. Verizon: E-commerce spikes as holiday nears Online shoppers were busy as elves the weekend before Christmas. CSA Exclusive: Top 10 e-commerce scams Chain Store Age recently spoke with Alan Brill, a senior managing director in Kroll’s cyber risk practice, about the top 10 tactics scammers use to commit fraud against online shoppers. Study: Online shopping generates more returns Purchases made online are returned at a higher rate, but there is a silver lining for some retailers. Study: Shoppers respond to holiday sales events Online purchases have dramatically increased during key periods of the 2019 holiday season. Simon: Malls are greener than online stores A new study from mall operator Simon indicates that shopping online is not so environmentally friendly. Check out Chipotle's new digital-friendly restaurant design Chipotle Mexican Grill is piloting new store features to reduce friction and increase convenience for customers and drivers picking up digital orders. Accenture: Frustrating shopping experiences bad for business A frustrating experience can significantly damage brand loyalty. First Previous 170 171 172 173 174 Next Last
