Good return policy impacts bottom lineFifty-two percent of consumers have abandoned an online purchase out of fear of a difficult return process. Report: Wawa hit with lawsuits following data breachAt least six lawsuits have reportedly been filed in the wake of a data breach that exposed the credit and debit card information of Wawa customers. Verizon: E-commerce spikes as holiday nears Online shoppers were busy as elves the weekend before Christmas. CSA Exclusive: Top 10 e-commerce scams Chain Store Age recently spoke with Alan Brill, a senior managing director in Kroll’s cyber risk practice, about the top 10 tactics scammers use to commit fraud against online shoppers. Study: Online shopping generates more returns Purchases made online are returned at a higher rate, but there is a silver lining for some retailers. Study: Shoppers respond to holiday sales events Online purchases have dramatically increased during key periods of the 2019 holiday season. Simon: Malls are greener than online stores A new study from mall operator Simon indicates that shopping online is not so environmentally friendly. Check out Chipotle's new digital-friendly restaurant design Chipotle Mexican Grill is piloting new store features to reduce friction and increase convenience for customers and drivers picking up digital orders. Accenture: Frustrating shopping experiences bad for business A frustrating experience can significantly damage brand loyalty. Convenience, eco concerns drive demand for digital receipts Consumers want a digital receipt option. Study: Black Friday becomes dark time for cyberfraud Whisk turns recipes into shoppable content First Previous 170 171 172 173 174 Next Last
