Business Intelligence (BI)

Armonk, N.Y. -- IBM  announced a definitive agreement to acquire Tealeaf Technology, San Francisco, a provider of customer experience analytics software that helps organizations to gain intelligence and react more swiftly to consumer trends in today's digitally transformed marketplace. Financial details were not disclosed.

The acquisition is expected to close in second quarter 2012.

Redlands, Calif. -- Atlanta-based Arby's Restaurant Group has licensed Esri’s Business Analyst software and business data to help with corporate decision making. Arby's is using the location-based system to more accurately assess its restaurants and trade areas including growing, remodeling, and relocating restaurants.

"Esri's Business Analyst has saved our GIS analyst countless hours and has had a positive impact on the Business Development department," said Dave Conklin, senior VP business development, Arby's Restaurant Group.

ARMONK, N.Y. — Mobile commerce increased more than 13% in the first quarter of 2012, according to IBM's first retail economic indicator, a cloud-based analytics report, which examines the state of the online retail sector.

The increase in mobile commerce sales, along with improved consumer attitudes toward the digital buying experience, indicate that consumers will be shopping more with their smartphones and other mobile devices in the near future.

Other highlights of the report include:
 

Houston -- After a thorough evaluation of major leading profitability systems, Cabela’s Inc. has selected Acorn Systems’ Performance Analyzer because of its expertise in profitability management and its ability to provide a flexible, scalable and elegant platform to drive true net SKU profitability analytics.

Philadelphia -- McDonald’s and Wal-Mart Stores are among the Top 20 companies in the world for leadership, taking the No. 6 and No. 8 spots respectively, according to an annual study by global management firm Hay Group. The two chains were the only retailers to make the list.

NEWTOWN SQUARE, Pa. — Enterprise software application company, SAP, has named Geraldine McBride as president of its North America region. In this role, McBride is responsible for all of SAP's business operations in the United States and Canada. She will report to Robert Enslin, president of sales and part of the SAP Global Managing Board.

Armonk, N.Y. -- A report released Tuesday by IBM found that the U.S. online retail sector grew more than 6% in March 2012. This upswing in March closes a quarter in which online sales were down slightly from the same period in 2011.

Boca Raton, Fla. -- Office Depot Inc. reported Tuesday that it swung to a profit of $41 million in the first quarter ended March 31, compared with a loss of $15 million in the same period last year.

Sales fell 3.4% to $2.87 billion, missing Wall Street’s expected $2.89 billion in revenue. Same-store sales at the office supply retailer’s North American stores decreased 6%, and total sales for the division dropped 8% to $1.2 billion, impacted by store closures and fewer selling days.