Business Intelligence (BI)

Westlake Village, Calif. - Guitar Center has selected 360pi to increase their awareness of the competitive marketplace and to utilize the actionable insights gained from the 360pi intelligence to increase market competitiveness. Guitar Center had been using another provider, but selected 360pi’s 360price and 360assortment products to deliver near real-time insights into their competitive set.

Mount Laurel, N.J. -- Agilence, a provider of cloud-based exception reporting solutions, announced that Redner's Markets has deployed Agilence’s Retail 20/20 to reduce shrink and improve in-store operations. The solution will also be utilized to provide visibility into daily store processes to increase efficiency and reduce fraud. Based in Reading, Redner's Markets is an employee-owned, regional supermarket chain with 44 warehouse markets and 18 quick shops throughout Pennsylvania, Maryland and Delaware.

Waconia, Minn. - Mackenthun's Supermarket hopes to gain insight into shopper behavior through analyzing scans performed with the ShopWell nutrition personalization app. Shopper preferences and behaviors can now be segmented by gender, age, food allergies, or nutritional goals.

Reading, Pa. – Regional supermarket chain Redner's Markets has deployed Retail 20/20 to reduce shrink and improve in-store operations. The solution will also be utilized to provide visibility into daily store processes to increase efficiency and reduce fraud.

Coupons.com has appointed Lance M. Meyerowich as the company’s VP of investor relations. Meyerowich, who has two decades of experience on Wall Street, will report to CFO and chief operating officer Mir Aamir.

“Lance is extremely well known and respected in the financial community,” said Aamir. “I’m thrilled that he’s joining our growing team.”

By Dwayne Melancon, chief technology officer, Tripwire

Minneapolis – The hackers responsible for the recent Target data breach reportedly gained initial access to the retailer’s network using credentials stolen from a heating, ventilation and air conditioning (HVAC) vendor. According to the New York Times, the hackers, using the vendor’s access, were able to break into Target’s network and from there were able to compromise a server storing the personal data of 70 million customers, as well as in-store POS systems that allowed access to 40 million credit and debit card numbers.

Irvine, Calif. — Home automation product retailer Smarthome has deployed the 360pi 360price solution, providing the retailer with pricing intelligence for 3,000 SKUs in near real-time. Smarthome had built an in-house solution to compete with the SKUs carried by the large online pure-plays, but these SKUs only accounted for a fraction of its revenues.

More importantly, Smarthome needed a reliable solution to address its direct competitive set, those retailers focused expressly on the home automation market.

By Bob Russo, general manager, PCI Security Standards Council

With the latest attacks at big name retailers, the pressure is on for businesses of all sizes to demonstrate that they’re doing whatever it takes to keep their customers’ confidential information safe and out of the hands of the bad guys. But with headlines changing every day on what actually happened and how, many retailers are unsure of where to begin making changes.

San Francisco-based One Kings Lane, an online destination for the home, has appointed Arun Rajan as chief technology officer.

In his new role, Rajan will lead end-to-end technology delivery, data infrastructure and site operations to support the growth and evolution of One Kings Lane.

Rajan joins alongside chief product officer David Yu, who joined One Kings Lane in mid-2013.