Business Analytics

Stater Bros. chairman, president and CEO Jack H. Brown was pleased with the company’s second-quarter performance especially given the challenging environment.

Consolidated sales in the 13 weeks ended March 30 totaled $963.8 million, up $1.9 million (or 0.2%) from the previous year. Sales for the 26 weeks ended March 30, 2014 were $1.95 billion, representing a $17.2 million (or 0.9 %) increase from the same period in the prior year.

Seattle – Slightly more than half (51%) of retailers do not have a plan for responding to security breaches. According to a new study conducted by Microsoft, “Security Trends for Retail Services,” almost three-quarters (72%) of retailers do not have budgeted disaster recovery plans.

Westlake Village, Calif. - Senior retail marketers report that 38% of their total marketing spend is now devoted to digital. According to a research study released by Conversant, nearly 20% of retail marketers reported that digital accounts for 50% to 75% of their total marketing budget.

The new study found strong retailer interest in personalized marketing and advertising. Eighty-six percent of senior retail marketers said that individualized messages can be more effective than mass messages.

Alpharetta, Ga. – Three-quarters (74%) of businesses report that the time spent on social media has increased since last year, and 54% report that social spending has increased. According to a new study from Social Media Marketing University (SMMU), top social media expenditures include internal staff compensation (37%), social advertising (18%), external staff compensation (10%) and content (7%).

Other notable findings include:

• 60% report that content development requires the bulk of the time dedicated to social.

New York – Maxymiser, a global provider of unified customer experience optimization, is partnering with digital analytics consultancy Pointmarc. The partnership leverages Maxymiser's testing, personalization and targeting tools with Pointmarc's optimization team in an effort to deliver enhanced online experiences for both Maxymiser and Pointmarc clients.

Commerce solutions company Square has introduced Square Feedback, a new product that turns digital receipts into a channel between buyers and sellers.

Square Feedback prompts customers to send feedback about their experiences directly to business owners through their digital receipts. Sellers can also respond directly to customers, resolve issues one on one, and protect their reputations.

Square delivers more than 10 million digital receipts a month.

Retail sales rose ever so slightly in April, putting a damper on hopes of a sharp uptick in economic growth in the second quarter. According to the U.S. Commerce Department, retail sales, which include categories such as automobiles, gasoline stations and restaurants, rose 0.1% in April, following a revised 1.5% increase in March that ranked as the biggest since March 2010.

Brisbane, Calif. – Bebe Stores Inc. reported a net loss of $24.3 million in the third quarter of fiscal 2014, an improvement from the net loss of $49.3 million recorded in the same quarter a year earlier.

However, net sales were $93.5 million, a decrease of 17.2% from $112.9 million for the third quarter a year ago.

Same-store sales for the quarter decreased 5.7%.

Armonk, N.Y. - SiteMinis, a mobile Web technology and services provider, has adopted IBM Cloud services including SoftLayer infrastructure, enabling dynamic mobile applications and Websites that offer consumers an enhanced mobile shopping experience while cutting cloud hosting costs by 35%.

Gap had a good April in terms of sales, and a large part of the reason is the company’s Old Navy banner.

The company reported that April net sales increased 10% to $1.33 billion for the four-week period ended May 3, versus $1.21 billion last year. Gap’s comparable sales for April 2014 were up 9% versus a 7% increase last year.

For the first quarter so far, Gap’s net sales have increased 1% to $3.77 billion versus $3.73 billion last year. The company’s comparable sales so far have decreased 1% versus a 2% increase last year.