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IDC: Top 10 Retail Tech Trends for 2013
Framingham, Mass. -- The omnichannel retail experience figures prominently in IDC Retail Insights’ Top 10 Predictions for the Retail Industry 2013. A hallmark of IDC’s offering for three decades, the annual report provides IDC's outlook on the IT market, across industries, in the coming year.
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The Retail Shift
By Derek Bonney, [email protected]
Technology has shifted everything, especially the retail experience. Not only has it changed how we locate, evaluate and purchase products or services, it has created a treasure trove of data for both retailers and marketers. So let’s examine something I call the “Retail Shift.”