Artificial Intelligence

The October deadline for retailers to accept EMV (Europay, Mastercard, Visa)-compliant, chip-based payment cards or face increased fraud liability has placed payment card security in the industry headlines. While important, securing card-based payments at the store is one small facet of the huge undertaking retailers face in protecting their entire network.

Chain Store Age recently spoke with Jason Miller, chief commerce strategist of Akamai Technologies, about how mobile technology can serve as a key component of omnichannel customer engagement strategies.

Chain Store Age talked with Michael Puline, senior VP of leasing, Mid-Atlantic and Southeast, for DLC Management Corp., about trends, technology, and projects on the board.

[quote-from-article] If you could isolate five current trends in retail real estate, what would they be?
Here are my top five:

A new association of mobile and technology companies and associations is seeking greater openness in the mobile technology space. A coalition named Evolve is promoting the consumer benefits of unlicensed spectrum and new technologies for unlicensed spectrum like LTE-Unlicensed (LTE-U) and Licensed Assisted Access (LAA).

Chain Store Age’s 13-year-old Executive SPECS event has been rebranded X/SPECS to underscore a new focus on innovation and in-store technologies.

X/SPECS 2015, to be held Oct. 27-29 in Scottsdale, Arizona, will showcase the evolution of physical stores and the role that technology plays in transforming the in-store customer experience through a series of exciting presentations that will include:

Whole Foods Market says it is slashing more than 1% of its workforce in an effort to lower prices for its customers and invest in technology upgrades.

The grocery chainsaysit will cut about 1,500 jobs, or 1.6% of its workforce, over the next eight weeks. The company says many of the reductions will come through attrition.

The holiday season is rapidly approaching, so of course everyone is thinking about the latest trends in... retail IT. Okay, nobody outside of the industry has visions of technology solutions dancing in their heads, but retailers do need to know what is developing on the IT front as their busiest season arrives.

The holiday season is rapidly approaching, so of course everyone is thinking about the latest trends in... retail IT. Okay, nobody outside of the industry has visions of technology solutions dancing in their heads, but retailers do need to know what is developing on the IT front as their busiest season arrives.