Want COVID-19 information? Ask Alexa Amazon is offering a variety of informational and communication services via its Alexa voice assistant and other platforms. Amazon designs electric vehicles from driver perspectiveAmazon’s upcoming fleet of electric delivery vans will be easy and safe to drive, as well as sustainable. Amazon tests smart chatbots Amazon’s automated customer chat is becoming more sophisticated. Upscale coffee retailer adds mobile jolt to payments Makers & Finders is making payment frictionless. CSA Exclusive: 1-800-Flowers stays informed ahead of seasonal peaks A specialty gift retailer combines a personal approach and leading-edge technology to satisfy customers during holidays and beyond. CSA Exclusive: These products are most popular for voice search Almost half of consumers have used voice search to search for products in the past month. Survey: Shoppers are ready for leading-edge store tech A new global survey indicates consumers are receptive to brick-and-mortar innovations such as cashierless stores. Amazon dedicates new office to Alexa development Amazon’s newest tech hub will double its workforce in Santa Barbara, Calif. Amazon electric delivery vans focus on driver safety, convenience Amazon is designing its upcoming fleet of electric vehicles to streamline delivery while eliminating emissions. 1-800-Flowers unveils leading-edge tech ahead of Valentine’s Day 1-800-Flowers.com is rolling out enhancements across its digital, mobile and voice channels. Study: Consumers shop via mobile, are retailers ready? Stein Mart bolsters BOPIS experience with virtual agents A specialty off-price retailer is making its buy online-pickup in-store (BOPIS) service more engaging for its customers. First Previous 9 10 11 12 13 Next Last