-
Omnichannel: It's Not Just for the Front End Anymore
Upon hearing the phrase "omnichannel," most retailers probably envision reaching out to customers across front-end touchpoints, such as store, PC, mobile device and social media. But fulfilling customer needs across those touchpoints does not occur in a vacuum. Tamara J.
-
Kroger commits to zero waste
Cincinnati – As part of its seventh annual sustainability report, Kroger is committing to moving its stores toward the EPA zero waste threshold of 90%. Currently Kroger diverts 58% of its waste from stores and will increase that figure to 65% by the end of this year and 70% by the end of 2015. The retailer also is committing to sourcing 100% certified sustainable palm oil by the end of 2015.