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Delivering on instant gratification, global style
The race to improve customer convenience by leveraging smart e-commerce logistics in the supply chain is heating up in the U.S. and internationally. So far, the U.S. is ahead of the pack in e-commerce sales, raking in $351.8 billion during 2012, a full 33.7% of all e-commerce purchases worldwide, according to the new Jones Lang LaSalle Global E-Commerce Report.
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RSR Research: Retailers must adapt supply chain to omni-channel model
Walnut Creek, Calif. – Most retailers have yet to adapt their supply chains to the emerging omni-channel retail model. According to a new report from RSR Research, “Supply Chain Execution 2014: Making Omni-channel Profitable,” although most retail supply chains are only designed to fulfill the store channel, store is the third-most-common channel slated for retailer investment in the next three years (67%), with online/e-commerce (82%) and mobile commerce (70%) ahead.