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Eight Changes That Will Impact the Retail Real Estate Industry
The retail real industry has experienced its share of changes over the years, but nothing comes close to the transformation that it is currently undergoing.
As the industry undergoes what the International Council of Shopping Centers calls one of the “most profound transformations” in its 60-year year history, the association has releases its Envision 2020 report, a collaborative initiative that outlines where the industry will be in five years according to leaders from around the globe.
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Free Returns: An Obstacle for e-Commerce
Studies indicate that online shoppers abandon websites that do not offer free returns shipping. This only makes sense, as the allure of e-commerce is convenience, a broad selection of merchandise, and competitive prices. Free shipping — from delivery through return — keeps the total purchase price similar to in-store shopping.
But there are two sides to free returns.
1. Free Returns Increase Sales

