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Focus on: ADA Compliance
Seasonal, temporary and pop-up retailers have an added challenge this year. As of March, any retail space constructed or altered must meet the Department of Justice’s latest ADA requirements and the 2010 Standards for Accessible Design.
That applies to all new retail construction and any alterations to retail spaces; and if an existing facility is used, then retailers must conduct “readily achievable barrier removal.”
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Focus on: E-commerce
The e-commerce experience has expanded beyond desktop environments and moved in-store via Web-based kiosks and consumers’ personal mobile devices. One of the biggest hurdles for retailers is delivering a consistent, rich, user experience across all digital channels. Eager to overcome this challenge, Best Buy Canada sought a solution to streamline digital information delivery.
