Supply Chain & Merchandising

Seoul, South Korea – South Korean home shopping retailer NS Shopping is deploying mobile and analytics solutions from IBM to improve its omni-channel customer experience and relationship management.

NS Shopping currently sells its merchandise via television, catalogues and online, and will use IBM Smarter Commerce technology to integrate mobile and social channels into its retail environment.

Product safety data sheets don’t get a lot of love in the retail industry, but major changes are underway that will make this formerly mundane document the cornerstone of numerous best practices.

BENTON HARBOR, Mich. — Further signs of the nation's recovering housing market were evident in Whirlpool Corporation's reported net earnings of $198 million for the second quarter ended June 30, compared to net earnings of $113 million for the same period last year.

The company's net sales for the quarter were $4.7 billion, compared to $4.5 billion reported during the same period last year. Excluding the impact of foreign currency as well as Brazilian tax credits, sales increased approximately 6%.

Lynnfield, Mass. – HP Hood, manufacturer of the Brigham’s brand of ice cream, has decided to stop supplying the 10 remaining independent ice creams stores in the Boston area that serve Brigham’s with the product later this month. As reported by the Boston Globe, this will require the two stores still operating under the Brigham’s banner to change their name once the final shipments run out.

Pet retailers will head to the SuperZoo Pet Products Expo in Las Vegas next week, looking for innovations to grow sales, and one potential big-ticket item is the Summer Splash, from the Ultimate Dog Pool, a new supplier of inflatable pools for dogs.

The inflatable dog pool designed for medium to large size dogs will be on display at booth #4470 July 23-25, seeking distribution opportunities at the expo.

TORONTO — It is easy to see why Loblaw wanted to acquire Canada’s Shoppers Drug Mart following the release of second quarter results that highlight attractive growth prospects.

Canada’s Shoppers Drug Mart saw a boost in second-quarter sales and earnings, and according to president and CEO Domenic Pilla, the company is “well-positioned heading into the back half of the year.”

Toronto – Shoppers Drug Mart enjoyed a successful second quarter of fiscal 2013, reporting increases in net earnings, sales and same-store sales. Net earnings totaled up $141.8 million USD, up about 1% from $139.9 million in the same quarter a year earlier. Sales were about $2.45 billion, a 3.3% boost from the previous year. Same-store sales rose 2% during the quarter.

STOCKHOLM — With the U.S. housing market continuing to improve, it's no surprise that Electrolux CEO Keith McLoughlin expects the company's North American division to maintain the strong sales and earnings growth achieved in the second quarter throughout the rest of the year.

Because of the rising appliance consumption in North America, the company anticipates that demand for appliances in the U.S. will increase by 5-7% in 2013.