Supply Chain & Merchandising

By Craig Johnson, president, Customer Growth Partners

The opening of a new Sears Appliance & Hardware store in Dallas, Texas, marks two milestones for the hardware subsidiary operating under Sears Hometown and Outlet Stores. It is the debut of the smaller, neighborhood model that will become a company standard for all new locations and the first brand new Sears Appliance & Hardware store to open in the past 10 years.

Naperville, Ill. – Count OfficeMax as the latest in a growing list of retailers opening its doors at 8 p.m. local time Thanksgiving night (as permitted by law). Online Black Friday discounts at OfficeMax.com start at 12:01 a.m. EST Thanksgiving morning.

The OfficeMax Black Friday shopping event will take place for three days from Thursday, Nov. 28 to Saturday, Nov. 30 in stores and at OfficeMax.com.

A decrease in same-store sales in the consumer electronics and computing and wireless categories at Hhgregg, partially offset by an increase in the appliance and home products categories, resulted in a comparable-store sales decrease of 6.2% for the second quarter ended Sept. 30.

The appliance category comparable-store sales increase was driven by an increase in the average selling price. The home products category comparable-store sales increase was primarily a result of sales from the introduction of furniture and fitness equipment.

San Francisco – Almost nine-in-10 (88%) consumers will shop in stores this holiday season, compared to 75% who will shop online and 16% who will shop via mobile device. A new Harris Interactive survey co-sponsored by Aerohive Networks and Euclid also shows that physical retailers still need to address consumer concerns regarding in-store holiday shopping.

Specifically, consumers are most concerned about crowds (42%), lines (29%), and out-of-stock items (15%) affecting their in-store holiday shopping this year.

Brooklyn, N.Y. -- Lifestyle/Trimco/Viaggio, the Brooklyn, N.Y.-based manufacturer of mannequins, forms, specialty fixtures, fabric applications, seasonal trim and holiday décor, has merged with Almax, the world-renowned mannequin company based in Italy.
 
The new company, Global Visual Group, will make its debut at A.R.E.’s Retail Design Collective, which will be in New York City, December 4-6, 2013.   

The Jones Group had better-than-expected third-quarter results for fiscal 2013, as net income soared 67% to $28.3 million from $17.8 million. However, revenues in the quarter ended Oct. 5 fell about 1%, to $1.02 billion from $1.03 billion.

Seattle -- Nordstrom announced that it plans to open a Nordstrom Rack at Gateway Center in Brooklyn, N.Y. The approximately 33,000-sq.-ft. store is scheduled to open in fall 2014. Gateway Center is owned and managed by Related Companies.  

When it opens, the Gateway Center Nordstrom Rack will be the company's second Brooklyn location. The first Brooklyn Rack is set to open on Fulton Street in spring 2014.