Supply Chain & Merchandising

By Scott Jennings, director of market development, Retail & Services, QlikTech

Omni-channel is one of the most discussed (and debated) topics in the retail industry. Some proclaim that it is a total game changer, while others say it is simply the rebranding of a multi-channel strategy. I would argue the omni-channel concept is going to redefine the future of retail business intelligence.

New York -- Former Barnes & Noble executive Jamie Iannone has been appointed president and CEO of Samsclub.com in a restructuring that integrates Sam’s Club’s online business into the Walmart’s Global eCommerce business unit based in California. Previously, most of the warehouse club’s online business was run separately out of the retailer’s headquarters in Bentonville, Ark.

Teen and tween retailer Five Below blamed the weather for what it expects will be a substantial shortfall in fourth quarter same store sales.

For the nine week period ended Jan. 9, same store sales had declined 0.5% and by the end of the company’s fourth quarter same store sales may decline as much as 1.5%, according to the company. That is well below guidance of a 4% increase the company forecast when it released third quarter results.

Hoffman Estates, Ill. – Sears Holdings Corp. forecast a fourth-quarter loss and reported declining sales during the crucial holiday period.

The nightmare continued for Target on Friday as worse than expected fourth quarter same store sales prompted the company to slash its profit forecast while it made troubling new disclosures about the theft of information involving 70 million customers.

Irving, Texas -- Revenues for the two-month 2013 holiday period at Zale Corporation dropped 2% to $556 million from $567 million in the same period the prior year. Zale said the decrease in revenues is primarily due to the net decrease of 91 stores compared to last year and a decline in the Canadian exchange rate, partially offset by 2% overall same-store sales growth including e-commerce sales.

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Jewelry retailers had mixed sales results during the crucial holiday period.

Tiffany & Co. reported that worldwide net sales in the two months ended Dec. 31 increased 4% to $1.03 billion. Total sales in the Americas region rose 6% to $550 million.

Same-store sales rose 7% due to broad-based sales growth across most of the region. Tiffany is now offering guidance of earnings per diluted share expected to be in a range of $1.27-$1.37 for the fiscal 2013 ending January 31, 2014.