Supply Chain & Merchandising

Eden Prairie, Minn. – Supervalu Inc. wants customers to be able to stack some coin. The grocery retailer has added Cummins Allison’s Money Machine 2 self-service coin counters across multiple store locations in Maryland, Missouri, Illinois and Virginia.

Supervalu selected the new Money Machine 2 coin counters because of their flexibility. Additionally, Cummins Allison provided Supervalu with opportunities to increase their coin redemption revenue without increasing user fees.

Phoenix – PetSmart Inc. has named six new executives to its senior leadership team.  The additions reflect the first major hires by PetSmart’s newly installed president and CEO, Michael Massey.

Joining the Company are: Eran Cohen, executive VP of customer experience; Ron Cooperman, executive VP of strategy, Initiatives and real estate; Ted Passig, executive VP of buying and sourcing; Phil Vostrejs, executive VP of merchandise planning allocation, distribution and supply chain; and Brian Amkraut, senior VP of real estate.

Atlanta -- Deployment of in-store Wi-Fi had the most significant positive impact on retail sales and loyalty of any technology initiative, according to a survey by IHL Group. Almost half of the participating retailers claimed increased customer loyalty due to deploying in-store employee Wi-Fi, with an associated 3.4% increase in sales. One-third of retailers (28%) reported increased customer loyalty due to deploying in-store customer Wi-Fi, with an associated 2% increase in sales.

The Woodlands, Texas -- Conn’s Inc. on Tuesday reported a bigger-than-expected 44% decrease in its fourth-quarter profit amid ongoing problems with its credit-financing business. The retailer said it is exploring a sale of all or a portion of its loan portfolio and will stop selling video game products, digital cameras and certain tablets. It also said it remains on track to open 15 to 18 stores this year.

For the fourth quarter ended Jan. 31, Conn’s reported a profit of $15.5 million, down from $27.7 million in the year-ago period.

Ongoing problems with its credit-financing business led Conn's to post a large decrease in profits for the fourth quarter.

Overall, for the fourth quarter ended Jan. 31, Conn’s reported a profit of $15.5 million, or 42 cents a share, compared with a profit of $27.7 million, or 75 cents a share, a year earlier.

By Carin van Vuuren, Usablenet

If there was ever any doubt of mobile’s essential role to retail success, the most recent holiday shopping season should put that to bed. Last year, more than 40% of all Cyber Monday sales came from mobile devices. In fact, Amazon stated that almost 60% of its customers shopped via mobile during the 2014 holiday season, with total U.S. sales from its app doubling from 2013.

Armonk, N.Y. – The weather is traditionally a topic for conversation when there is nothing else to discuss, but for retailers knowing what the weather will be is a vital concern. IBM and The Weather Company, parent company of the Weather Channel, are partnering to integrate real-time weather insights into business to improve operational performance and decision-making.

By Dan Goldman, Kurt Salmon

Just like bell-bottoms and leg warmers, mom-and-pop retailers are back. Not long ago, it seemed like they would be permanently relegated to some dusty attic space, a relic fighting for relevancy.

Big-box stores put them there. Between 1992 and 2014, the share of U.S. retail stores owned by companies with fewer than 500 employees fell 13%.i That’s because big boxes promised lower prices and a wider assortment, points brought home by large mass market advertising campaigns.