Supply Chain & Merchandising

Carle Place, N.Y. – Net loss at 1-800-Flowers.com Inc. grew to $10.81 million in the third quarter of fiscal 2015 from $1.74 million in the same quarter the prior year. Higher operating expenses in areas including marketing and sales and technology and development helped boost net loss.

Winter storms and lower sales of its Elfa closet system led to decreased profit for the Container Store in the fourth quarter.

Colorado Springs, Colo. -- Fuel price management software company PriceAdvantage announced a software integration with P97 Networks’ PetroZone Retail Fuels Module (RFM) powered by Microsoft Dynamics AX modern point-of-sale system (mPOS).

Scottsdale, Ariz. – JDA Software Group Inc. is releasing new capabilities in the JDA Transportation portfolio designed to help companies make smarter, more strategic shipping and delivery decisions. By balancing internal capacities and constraints with customer promises, this enhanced functionality supports higher levels of resiliency and agility

New York -- The deadliest disaster in the history of the garment industry, as reported by The New York Times, has led to finger-pointing and lawsuits aimed at a group of retailers.

Sunbury, Pa. — Weis Markets has promoted Brent Mertes to regional VP where he will oversee the day-to-day operations of 51 stores located in South Central Pennsylvania, Maryland and West Virginia.

He will report to David Gose, senior VP, operations.

Boca Raton, Fla. -- Office Depot will urge its stockholders to support a merger with Staples by asking them to vote in favor of the $6.3 billion acquisition by Staples at an annual meeting. Industry insiders say the merger could help the pair solidify their positions in the office supplies market and fend off gains made by Amazon and Walmart in the category.
 

In theory, the launch of a limited-time, 250-piece Lilly Pulitzer designer collection on Sunday, April 19 should have been a major coup for Target. Instead, it was a major disaster in marketing, CRM, and operations. By now, the story of how consumer demand for Lilly Pulitzer overwhelmed Target’s website and stores has been told many times. Let’s look at three lessons retailers (including Target) can learn from this experience.

Know Your Customer