Build-A-Bear Workshop is still expecting a third consecutive year of positive same store sales despite a decline in traffic over the holiday period.
On a preliminary basis, for the fourth quarter ended Jan. 3, the company said it now expects:
Catering to a tech-savvy millennial shopper base, specialty retailer Zumiez Inc. cannot afford to offer a Gen X-style customer experience.
To meet customer expectations of being able to purchase goods anytime, anywhere, via any mix of channels they choose, Zumiez needed a flexible, customer-focused platform. In 2015, Zumiez ran a multi-store pilot of the Starmount Customer Engagement suite platform.