Supply Chain & Merchandising

The Kroger Co. is offering early retirement to approximately 2,000 corporate employees.   The offer does not include store and district associates, senior officers, and supermarket division presidents.  It is part of the chain’s effort to lower expenses without directly impacting shoppers.   

More digital connections and a speedier checkout process rank among the top trends for grocery shopping in 2017.   That’s according to John Karolefski, supermarket analyst and purveyor of GroceryStories.com, who also predicts a more diverse produce department, increased availability of meal kits, and better access to product information.   "The top trends for 2017 will result in improved loyalty to stores and more informed shoppers," said Karolefski.   

The union that represents cargo pilots who fly Amazon goods has launched online ads that warn staffing problems could lead to delayed deliveries.       The ads, set to run on Facebook and Google, link to a site called “Can Amazon Deliver?” that outlines alleged staffing issues at two cargo airlines from which Amazon leases planes, reported ReCode.  

Gracious Home has filed for Chapter 11 bankruptcy reorganization, its second filing in six years.   In its filing, the 53-year-old retailer, which operates stores in New York City, said “there is a viable business remaining, albeit on a smaller scale.”   Gracious Home previously filed for Chapter in August 2010, citing a sales decline due to the 2008 financial crisis.   

Logistics and supply chain executives from such retail powerhouses as Walmart, Target, Hudson’s Bay Company,  7-Eleven, Neiman Marcus, and The Home Depot will be among the speakers at the Retail Industry Leaders Association’s annual Retail Supply Chain Conference.

CVS Health has embarked on a three-step streamlining initiative with a goal of saving approximately $3 billion from 2017 to 2021.     Two-thirds of the savings will be seen in CVS’s retail/long-term care segment, with the remaining one-third of savings seen in the pharmacy benefits manager category.        

Pier 1 Imports Inc. reported better-than-expected results for its third quarter amid strong online sales.   The home decor retailer said it is still looking for a CEO to succeed Alex Smith, who steps down at year-end. It appointed company chairman Terry London to fill in as interim president and CEO, effective Jan. 1.  

The pressure is on for retailers to not only meet customer expectations, but to exceed them as differentiation in the retail industry becomes paramount. Amazon has raised the bar for expectations with offers such as same-day delivery and free shipping, as well as spread its influence to become one of the world’s biggest retailers.