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Supply Chain & Merchandising

  • Computer meltdown takes a toll on U.K. grocer’s home delivery service

    A computer glitch is blamed for canceled orders and growing frustrations among Tesco’s home delivery customers.   An IT meltdown impacted orders filtering into the U.K.-based supermarket giant’s online grocery shopping system. The glitch impacted orders being placed online, as well as those scheduled for delivery, according to customer posts on Twitter.  
  • J.Crew clinched lenders’ consent to amend loan

    J. Crew just bought itself some more time with its lenders.   Lenders holding approximately 88% of the outstanding principal amount of loans under J. Crew’s term loan agreement have approved a term amendment. The amendment, initially proposed in mid-June, was offering to exchange its $566.6 million of outstanding pay-in-kind notes due 2019. The notes were issued by Chinos Intermediate Holdings, an indirect parent to J.Crew.  
  • Canadian retailer prepares for bankruptcy

    Sears Canada could file for Chapter 11 sooner than expected.   The struggling offshoot of Sears Holdings Corp., is preparing to seek court protection against its creditors. The filing — which could happen within weeks — will likely lead to a liquidation, with the business sold off in pieces, sources told Bloomberg.  
  • Online merchant ups the ante in online price war

    eBay is stepping up its game in the online price war competition, and taking aim at low-cost rivals Walmart and Amazon, among others.   Starting Tuesday, eBay launched its Price Match Guarantee on more than 50,000 deals in the United States. As the name suggests, the program promises that an eligible deal will be the best price available online, or eBay will match the lower price found on a competitor’s website.   
  • Whole Foods Markets CEO expects Amazon deal to evolve the brand

    The ink is barely dry on Amazon’s acquisition of Whole Foods Markets, yet the natural grocer’s CEO implied that “big ideas” are already in the works.  
  • Personalized gifts retailer makes leadership changes in wake of CEO departure

    There have been a couple of changes in the C-suite at Things Remembered.   
  • Commentary: Amazon accelerating e-commerce disruption of apparel

    Apparel is at a tipping point. E-commerce currently accounts for 17%-20% of total apparel sales in the U.S. Historically, when e-commerce surpasses the 20% threshold of a retail category Amazon comes in and makes a big wave, because Amazon is the main beneficiary of e-commerce capturing half of all growth in online retail. We’ve witnessed it time and time again in both media and electronics, and now it’s happening in apparel.  
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