-
Analyst: Coach turnaround in full swing
Coach ends its fiscal with a set of strong results that signify the turnaround program is making excellent progress. Although sales shrunk in both North America and Europe, this is because this quarter was a week shorter than the same period last year. When this is stripped out, total Coach brand sales rose by 5%, or by 7% on a constant currency basis. -
Fast-casual chain steps up digital ordering
As Panera Bread’s electronic orders continue to rise, so does its commitment to digital customer engagement. The fast-casual chain continues to add more digital touchpoints, making it easier for shoppers to engage with its brand. Whether delivering new services via the Web, mobile or in-store kiosks, “we want to drive convenience, speed, and contribute to an exceptional customer journey,” Mark Berinato, VP, digital, Panera Bread said during a session at eTail East on Monday.

