L’Occitane creates ‘fear of missing out’ in promotional emailsA global beauty and skincare products retailer drove digital Black Friday sales by integrating customer polling data into targeted emails. Chick-fil-A dominates restaurant satisfaction rankingsOne chain continues to dominate customer satisfaction in the restaurant industry. Who will shop Amazon Prime Day? New data provides insight into likely customer behavior patterns for the upcoming Amazon Prime Day sales extravaganza. Reimagining the role of store associates in a digital world A friend of mine recently walked into the nursery department of a major home improvement store to look for a specific plant. CGP: Back-to-school sales to slow but still hit new record, buoyed by inflation Back-to-school sales are expected to slow “sharply” compared to a banner 2021. Kohl’s no longer for sale Kohl’s Corp. has taken down the “for sale” sign. Survey: Returns ‘worst’ part of shopping experience; items worth returning are… American shoppers are not happy with the returns process. NRF: Economy slowing, but recession unlikely — in ‘near term’ The good news for retailers is that the nation is unlikely to enter into a recession during the remainder of 2022. It’Sugar to make big splash in Times Square It’Sugar is planning one of its largest pop-ups yet. Consumers: ‘We wish specialty retailers could deliver as fast as fast-food’ During peak hours at some of its locations, Chick-fil-A can fill the orders of 100 cars an hour during peak times. First Previous 550 551 552 553 554 Next Last