Sales & Marketing

Abilene, Kan. -- Duckwall-Alco Stores reported Friday that its loss for the quarter ended Oct. 31 widened from $1.4 million to $2 million.

The small-town retailer also reported that revenue dropped 0.6% to $110.5 million. Same-store sales decreased 2.3%, which was an improvement over the second-quarter same-store sales drop of 7.2%.

Dallas -- 7-Eleven has agreed to acquire ExxonMobil's retail interests in 183 Florida sites. The transaction, expected to close early in 2011, is subject to standard closing conditions and regulatory approvals. Terms of the deal were not disclosed.

By Jay Leyden, [email protected]

Today, retail companies have realized that projecting a consistent and positive brand image to their customers is a major factor in achieving customer satisfaction. That means everything from lighting standards and cleanliness to HVAC and exterior landscaping are potentially as important to their brand as, say, their advertising campaign or the quality of their products. 

New York City -- After five consecutive months of year-over-year declines, overall average tickets grew 0.4% in November, after declining 1.7% in October, according to  First Data. The company’s SpendTrend analysis for November 2010 includes same-store consumer spending via credit, signature debit, PIN debit and EBT cards at U.S. merchant locations, which are compared with November 2009.

New York City -- Neiman Marcus plans to increase spending on technology to align its in-store and e-commerce businesses, the Financial Times reported.

Sales at Neiman’s e-commerce businesses increased 16.9% during the quarter ending Oct. 31, compared with a year ago.

Karen Katz, who took over the reins as chief executive from Burt Tansky in October, said Neiman planned to “ramp up how we connect” with customers who are increasingly equipped with smartphones and tablets, the report said.
 

El Segundo, Calif. -- Fresh & Easy Neighborhood Market has announced a partnership with REC Solar, a leading solar electric system provider in the United States, to install roof-mount solar systems on nine stores in Arizona. The installation of the systems will begin in March 2011.

The combined 410 kW of installed solar systems will produce an estimated 620,000 kilowatt-hours (kWh) annually, the equivalent of reducing 22 million lbs. of CO2 emissions -- or removing 28 million car-driven miles -- over the next 25 years.

Austin, Texas -- Whole Foods Market said Wednesday that its board approved a quarterly cash dividend of 10 cents per share reinstating the quarterly payment after more than two years with none. The dividend will be payable Jan. 20 to shareholders of record as of Jan. 10.

John Elstrott, chairman of Whole Foods' board, said in a statement that the decision to bring back the dividend stems from the company's strong financial position and outlook.