Sales & Marketing

AT&T’s first-ever flagship is designed to immerse customers in everything AT&T. The 10,000-sq.-ft. emporium, located at 600 N. Michigan Ave. in Chicago, also offers shoppers a peek into the future, with the first-ever retail demonstrations of the company’s new digital home security system and an example of how wireless technology can help driving via an on-site “connected” car.

St. Louis -- Build-A-Bear Workshop reported a net loss of $4.3 million in its third quarter, compared with net income of $0.9 million a year ago, and said it would close 50 to 60 underperforming locations in the next two years in an effort to improve its profitability and reach its “optimal” count of 225 to 250 locations.

Sidney, Neb. – Cabela’s Inc. said Thursday that its net income rose 28% in the third quarter, in line with expectations, as the outdoor sporting goods retailer's smaller store format outperformed its larger, standard format.

Jacksonville, Fla. -- Stein Mart is expanding with the opening of seven stores this fall. The new stores are located in Surprise, Ariz.; Katy, Texas; Tucson, Ariz.; and Charlottesville, Va. The McAllen, Texas; Biloxi, Miss.; and San Dimas, Calif., stores are a relocation of another area store to improve sites.

The four new and three relocated stores bring Stein Mart's total store count to 263 at the end of this year.

By Michael Dart, Todd Hooper and Jay Agarwal

Although it isn’t as sexy as luxury or as dramatic as discount, the space somewhere in between is heating up.

In fact, recent deal activity suggests that retailers that cater to both low- and high-income segments — those serving “the middle” — have tremendous potential.

With approximately 95% of retail purchases still occurring in physical stores (according to the National Retail Federation), it has never been more important to find new ways to engage, and connect with, in-store shoppers. For The Finish Line, mobile point-of-sale was a critical component in its drive to enhance the customer’s shopping experience.

By Mark Putnam

Perhaps no time of year epitomizes the evolving trend of the integrated consumer buying experience more than the holiday season. Buyers are quickly realizing that rather than spending hundreds on gifts destined to be quietly returned come January 2013, the most efficient use of their money centers on gift cards and other prepaid methods that offer the recipients flexibility and choice. 

Energy conservation remains a key priority for retailers as several factors, including new power plant regulations, threaten to increase volatility in the electricity market. Along with being a significant cost driver, energy management advances environmental goals. Indeed, it is typically the most cost-effective activity a retailer can undertake to become more sustainable, according to Marcus Boerkei, general manager of Siemens Retail & Commercial Systems, who spoke with Chain Store Age about how retailers can reduce their energy use.