Exclusive Q&A: Carrefour Italy understands its in-store shoppers — here’s howThe Italian division of France-based global retail giant Carrefour is analyzing store customer behavior at a granular level. Japanese beauty brand Tatcha brings ‘forest bathing’ to metaverseThe new Tatcha online store immerses customers in a virtual outdoor environment, with a complementary physical pop-up. PwC study shows what consumers want for better in-store experiences Helpful sales associates are the No. 1 reason customers will shop in-store. ChatGPT is coming – what it means for your enterprise A new artificial intelligence (AI) platform holds the potential to transform retail. Survey: Retailers fail to meet online customer search expectations There is a jarring disconnect in what consumers expect from online search and what e-commerce retailers are delivering. BP in $1.3 billion cash deal to acquire TravelCenters of America BP is ramping up its expansion into convenience and travel retail. Check out H-E-B’s new multi-level store in Austin H-E-B has opened its long-awaited store in the Lake Austin area of the Texas capital. How does AI affect customer behavior? A new survey reveals how consumers respond to artificial intelligence-based customer service interactions, such as with automated chatbots. Here’s what customers want from online grocery shopping experiences A large majority of surveyed consumers agree on a few key aspects of online grocery shopping they consider important. Petco in big rollout of in-store shops at Canadian Tire stores Petco Health and Wellness Company is expanding its retail partnership with Canadian Tire. First Previous 398 399 400 401 402 Next Last