Sales & Marketing

Macy’s is poised to have its best digital Christmas ever thanks to a major expansion of ship from store fulfillment capabilities that enable the company to provide an omnichannel experience.

This holiday season, Macy’s will be able to fulfill orders placed online from 500 of its more than 800 stores, a major expansion from last year when ship from store was available at 250 locations.

“The way we view omnichannel is about having stores serve as another fulfillment location,” said Pam Sweeney, Macy’s SVP of logistics systems.

New York -- J.C. Penney Co. on Monday reassured investors that sales trends are improving and reaffirmed its forecast calling for positive same-store sales results in the third quarter, Reuters reported.

The comments were made by Myron Ullman, Penney’s CEO, at the Women's Wear Daily conference on Monday.

Pittsburgh - Golf Galaxy plans to open its second retail location in Nevada. The retailer will open a 29,000-plus-sq.-ft. store in Henderson, a Las Vegas suburb, on Nov. 1.

At the store, offerings include services from PGA professionals and certified in-store club technicians; five hitting bays and an indoor demo range; and an on-site, full-service 42-foot tour van modeled after club manufacturers' on-site PGA Tour vans. The store also features a dedicated women's shop, a driving range, and a three-speed putting green.

Vizstar, an aggregator of companies and products in the organic cosmetic, wellness and skincare space, plans to expand its USDA-certified organics line to more than 100 products.

Vizstar CEO Kimberly Parry will launch Little Prana (mommy/baby line) to the mass markets in November. All products are certified organic. The company reports a strong demand for the product line following the Cosmoprof show in Bologna, Italy.

Bedford, Mass. – Daily mobile/online retail revenues surge an average of 55% on Cyber Monday (the Monday after Thanksgiving), but a corresponding surge in attacks drives hard losses, on average, as much as $500,000 per hour or $8,000 per minute. In addition, a new study of 1,100 U.S., and U.K., retail IT staffers from RSA and the Ponemon Institute shows that 66% of respondents expect that disruption would result in customer churn that would damage reputation and brand and could push losses as high as $3.4 million from a single hour of disruption.

Hudson’s Bay Company has appointed Michael Crotty as EVP, chief marketing officer, Hudson’s Bay and Lord & Taylor and Russ Hardin as SVP, chief creative officer, Hudson’s Bay and Lord & Taylor.

Both Crotty and Hardin will report to Liz Rodbell, incoming president, HBC Department Store Group, effective Nov. 11.

By Oliver Jaeger, [email protected]

Regional department store retailer Von Maur isn’t so regional anymore following the opening of its first store in New York.