Sales & Marketing

Hoffman Estates, Ill. -- Sears Appliance & Hardware has debuted a smaller, neighborhood model format that will become a company standard for all new locations going forward. The new store, in Dallas, is also the first brand new Sears Appliance & Hardware store to open in the past ten years.

San Francisco – Almost nine-in-10 (88%) consumers will shop in stores this holiday season, compared to 75% who will shop online and 16% who will shop via mobile device. A new Harris Interactive survey co-sponsored by Aerohive Networks and Euclid also shows that physical retailers still need to address consumer concerns regarding in-store holiday shopping.

Specifically, consumers are most concerned about crowds (42%), lines (29%), and out-of-stock items (15%) affecting their in-store holiday shopping this year.

New York -- Starbucks CEO Howard Schultz had resigned from the board of mobile payments company Square Inc., Reuters reported.

Square, founded in 2009 by Twitter Inc co-creator Jack Dorsey, named David Viniar, most recently the CFO of Goldman Sachs Group, as a replacement.

Schultz joined Square's board in August 2012 by investing $25 million in a deal to use its technology to process debit and credit card payments at the coffee chain's stores.

Specialty retailer J.Jill is preparing to roll out a redesigned store concept in four markets across the United States.

"The new approach to store design is based on our understanding of what is important to our customers. We want to delight her with our beautiful, versatile collections and inspire her confidence with our guiding service," said CEO and president Paula Bennett. "The new stores offer her a very warm welcome."

By Craig Johnson, president, Customer Growth Partners

OfficeMax has joined the growing list of retailers that plan on opening most of its stores at 8 p.m. Thanksgiving, ahead of Black Friday. The office supplies, technology and business services retailer will entice consumers with doorbuster deals and significant Black Friday savings at OfficeMax.com starting at 12:01 a.m. EST Thanksgiving morning.

The OfficeMax Black Friday shopping event will run through Saturday, Nov. 30, in stores and online.

Chicago — Athletic shoe and apparel retailer ASICS has signed a 5,254-sq.-ft. lease in Chicago’s Bucktown area. According to RKF, who represented the landlord, 1630 Damen LLC c/o Jenel Management Corporation in negotiations for the long-term lease, this will be Asics’ first store in the Midwest and third in the United States when it opens early next year.  

Blatteis & Schnur represented Windsor Financial Group, an independent licensee of AsicsAmerica in negotiations.

Fort Worth, Texas -- Tandy Leather Factory announced plans to open a store in Atlanta, in November. It’s the second Tandy store in the Atlanta area, and the company’s 79th overall.  

The new store is located in the Westfork Business Center and will open on Nov. 18.