Sales & Marketing

Mall of America has unveiled an Enhanced Service Portal that aims to improve the digital and physical shopping experience by integrating all the communication channels through which consumers contact Mall of America into a unified service.

New York — Adding to existing locations in Manhattan and Miami Beach, Big Drop, the women’s clothing retailer, has leased a third New York City storefront at 253 Columbus Avenue in Manhattan’s Upper West Side. The new store has 650 sq. ft. on the ground floor plus a 400-sq.-ft. storage basement.

Winick Realty Group represented Big Drop in the long-term lease transaction. Parkway East Properties LLL, the landlord negotiated on its own behalf.

Big Drop’s other Manhattan stores are in SoHo and the Upper East Side.

Eight-in-10 (80.6%) shoppers will purchase gift cards this holiday season, according to the National Retail Federation’s Gift Card Spending Survey conducted by Prosper Insights & Analytics.

Holiday shoppers will spend an average of $163.16 on gift cards, up 4.0% over the $156.86 they spent last year and the highest amount in the survey’s 11-year history. Total spending on gift cards will reach $29.8 billion.

Jacksonville, Fla. -- Hispanic shoppers in the United States make more grocery trips and spend more across grocery trip types than total U.S. shoppers, according to AMG Strategic Advisors, the growth strategy consultancy of Acosta Sales & Marketing, a full-service sales and marketing agency in the consumer packaged goods industry. On average, U.S. Hispanic shoppers make 4.1 routine grocery trips per month and spend $110 on each trip, compared to total U.S. shoppers who make 3.8 routine grocery trips per month and spend $95 on each trip.

Nearly 60% of global respondents said that loyalty programs were available where they shopped, and of those, 84% said they were more likely to visit those retailers, according to a new study by Nielsen.

Party City’s sales during the 2012 Halloween season were adversely impacted by an estimated $10 million as a result of Super Storm Sandy, but the specialty retailer bounced back this year with retail sales totaling $395 million, up 10.6% from the same period last year.

The company's retail banners include Party City (which, in turn, includes the company's Canadian locations and recently acquired and rebranded iParty stores), Halloween City, Party City.com and Party Delights.

Seattle -- PlayNetwork, a leader in branded entertainment media experiences, announced it is providing music programming and installing state-of-the-art media systems for the Levi's brand in 1,500 stores around the globe, including all U.S. locations.

Procter & Gamble has announced a string of organization changes, including the retirement of 37-year company veteran Dimitri Panayotopoulos, vice chairman and adviser to the chairman and CEO, effective Jan. 2, 2014.

Panayotopoulos joined P&G in 1977. He served in sales and general management roles spanning Europe, the Middle East, Africa and Asia, eventually overseeing all P&G brands as vice chair – Global Business Units. As previously announced, he was elected to his current role as advisor to the CEO effective July 1, 2013.