Sales & Marketing

ECRM compared retail circular advertising in February 2013 versus February 2014 and noted trends occurring across top retail chains. The home improvement retailers have continued to reverse trends from 2013. Home Depot doubled its page count and slightly decreased ads per page, leading to longer, slightly less dense circulars. Despite this, Home Depot still ran less than a quarter of the number of pages that Lowe’s ran, largely due to Lowe’s running three circulars to Home Depot’s one.

Over this year, four key trends will propel the industry down the path to more efficient payments.

Lowe's has named Michael A. Jones as the company's chief customer officer, effective April 30. Jones currently serves as Lowe's chief merchandising officer, overseeing the full merchandise offering for all Lowe's U.S. stores and Lowes.com, as well as all global sourcing activities.  

Jones will succeed Gregory M. Bridgeford, who plans to retire after 32 years with the company.

In his new role, Jones will be responsible for overseeing customer experience design, merchandising, marketing and communications and digital interfaces.

North Plainfield, N.J. — Levin Management has promoted Jake Frantzman to senior leasing representative. Responsible for more than 1.6 million sq. ft. of gross leasable area throughout Levin’s extensive management and leasing portfolio, Frantzman handles leasing for Somerset Shopping Center in Bridgewater, N.J., Paramus Place in Paramus, N.J. and Stafford Park Shopping Center in Manahawkin, N.J. He also serves as leasing agent for the retail component of Edgewater Harbor, a mixed-use waterfront redevelopment in Edgewater, N.J.

A 19% fourth-quarter same-store sales decline and a steep decline in profitability prompted RadioShack to announce the closure of 1,100 stores while CEO Joseph Magnacca maintained the retailer’s brand equity remains strong and a profitability plan is in place.

A survey of 87 retailers conducted by Pacific Gas & Electric found many are unhappy with their lighting and are considering LED lighting to save energy. But, at the same time, they lack sufficient information to evaluate products.

Cape Town, South Africa -- South African retailer Woolworths has implemented MetricStream's Sustainability Performance Management Solution to capture and measure sustainability metrics and indicators around energy, water, soil, and waste management. The solution will also help Woolworths monitor supplier compliance with sustainability guidelines, and optimize the performance of the company's sustainability projects and initiatives.

Speaking with Ron Goldstone, senior VP at Southfield, Mich.-based Farbman Group really got my juices flowing about the Midwest retail real estate marketplace — Michigan in particular. The state’s retail real estate market is an interesting candidate for closer study, simply because the Detroit dynamic, even in its extremes, gives us a valuable perspective on the national landscape: