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Survey: J. Crew tops in June online customer service
New York – J. Crew was ranked number one for overall online customer service in June 2014. According to monthly benchmark analysis from customer service analysis provider StellaService, J. Crew ranked first in phone support, 10th in email support and 12th in returns.
J. Crew last topped the rankings in January, but is one of only six companies to remain within the top 25 since that beginning of the year.