Sales & Marketing

Charlotte, N.C. - Family Dollar Inc. is overhauling its store network. The retailer has selected Interface Security Systems Holdings Inc. as its IP managed service provider across its entire retail platform.

Family Dollar recently completed a major initiative to modernize and refresh critical technology in each of its stores. The technology makeover, or Flat Rate Managed Service Project, was launched in collaboration with Interface in July 2014 and is scheduled for completion by May 2015.

Technology evolves to let smaller stores maximize energy savings

Kansas City, Kan. -- Coach will permanently extend its temporary stay at Kansas City’s signature designer outlet shopping destination, Legends Outlets Kansas City. The permanent location, which will nearly double the existing pop-up footprint, is slated to open fall 2015.

Savvy retailers using technology to update look, feel of physical stores

What’s going to keep people coming back to physical store locations, as comfort levels with e-commerce rise every year? Savvy retailers are fighting technology with technology, refreshing the look and feel of their stores by integrating more gadgets, and using data in a more integrated way to inform strategy.

Technology is helping stores provide shoppers with a personalized experience.

St. Paul, Minn. -- Gander Mountain will open a 52,000-sq.-ft. store in Kaleen, Texas, and a 45,600-sq.-ft. store in Tulsa, Oklahoma, on March 12, giving it 156 stores nationwide.

The Tulsa location marks Gander Mountain's entry into Oklahoma. The Killeen store continues Gander’s major expansion into the Texas market, and will be its 20th store in the state.

In the 1990s, when the Internet and eCommerce created a tangible link between modes of shopping that had previously been isolated (stores and catalogs), retailers struggled with how to understand, measure, and connect with shoppers in multiple ways.

It was out of this confusion that the concept of “multichannel” was heralded as retail’s saving grace, and soon, retailers were all abuzz with cross-channel shoppers.

Fast-forward a few years and retailers began scratching their heads wondering why their “multichannel” initiatives hadn’t delivered the stunning ROI they were pro

By Ryan Condren, CPEX Real Estate

The store is back, baby! That was the message I heard again and again at the National Retail Federation’s 2015 Annual Convention in New York City. It was sounded by retailers, consultants and tech suppliers alike as they rushed to explain the relevance of offline retail in an omnichannel world.

But the truth is the store never went away in the first place. Sure, some retailers are retrenching and reducing (or, in today’s PC lingo, “rightsizing”) their portfolios. It’s especially evident in the apparel sector, with some teen brands particularly hard hit.