Sales & Marketing

BJ's Wholesale Club has tapped two experienced retailers to drive its digital innovation and omnichannel strategy.    BJ's announced that Scott Kessler has been named executive VP, CIO, effective immediately. He succeeds Peter Amalfi, who plans to retire later this year.  

Payless ShoeSource is seeking bankruptcy court approval to close more stores.   The chain, which filed for Chapter 11 bankruptcy protection at the beginning of April, may close up to 408 more stores, according to the Chicago Tribune. Payless had originally said it planned to shutter nearly 400 underperforming locations.   

A premium brand born from the celebration of colder climates, Mackage (Yorkdale Shopping Centre, Toronto) was named Store in the Year in the Retail Design Institute’s 46th annual International Store Design Competition. The awards were presented during a gala celebration on Wednesday, May 24, in New York City.

The growth of e-commerce and the increasing emphasis on delivery speed as well as pick-up services for retail goods will likely precipitate a convergence of industrial distribution and retail real estate.   

Beefing up its digital officer’s responsibilities is one of many changes that Office Depot has made in its leadership team.   Kevin Moffitt was named chief digital officer. This new role, which builds off of his current position as senior VP, e-commerce, will focus on all of the company’s digital-related activities. He will be responsible for transforming Office Depot’s digital platforms, driving digital strategy and innovation and accelerating the company’s online and mobile growth.  

Ikea is looking to open its second location in Tennessee.   The home furnishings chain plans to submit plans to the Metropolitan Government of Nashville and Davidson County, Tennessee, for a store in the Nashville area. Construction of the 341,000-sq.-ft. proposed Ikea could begin in spring with an opening in summer 2020.  

New attitudes, behaviors and shopping preferences among Generation Z and Millennials are keeping retailers on their toes.    Emerging in-store technologies and positive social media feedback are top priorities among both Generation Z and Millennial consumers. This is according to retail advisory firm HRC Retail Advisory (HRC), which surveyed 1,350 participants in North America about their shopping experiences.  

Woolworths is taking steps to bolster its online shopping experience.   Woolworths South Africa, a division of Woolworths Proprietary Limited, is known for its vast assortment ranging from groceries, fresh produce and prepared food to clothing, beauty products, home goods and general merchandise. As the company entered into the world of omnichannel, it knew it had to deliver easy access to its merchandise, and provide a painless experience for online customers.