Customer satisfaction stays steadyOverall U.S. customer satisfaction held fast in the first quarter of the year even as consumer spending plunged. 5Qs for Steve Backman on merging DCs with shopping centersAs a development chief for Van Trust and Rouse, Steve Backman has overseen the delivery of more than 6 million sq. ft. of industrial space. Some Art Van stores to reopen under new banner A new player has entered the furniture store market via an acquisition. ACI Worldwide: Global e-commerce sales skyrocket in April; fraud up over last year The COVID-19 crisis continued to drive global e-commerce sales in April. Survey: Online shopping, customer concerns rise during pandemic COVID-19 is creating new e-commerce patterns and anxieties among consumers. Adobe: Grocery drives COVID-19 e-commerce surge Early consumer response to the COVID-19 pandemic included doubling their online grocery purchases. Publix joins prescription delivery trend as pandemic continues Publix is the latest retailer to offer home delivery of prescription medication in the midst of COVID-19. Retail center owner in D.C. readies re-opening plan Though government officials in the Washington D.C., area have yet to set a re-opening date for all retailers, Peterson Companies is ready for the day. Study: Consumers ready to buy apparel in-store — but nix try-ons Shoppers are ready to purchase apparel and other non-essential items in stores, but with some major changes compared to pre-pandemic. Hy-Vee offers express pickup, expands online assortment A regional Midwestern grocer is enabling customers to order more products online and pick them up at local stores faster. First Previous 1090 1091 1092 1093 1094 Next Last