Social Media

A new rapidly-growing social media platform offers consumers – and retailers – an alternative to Twitter.

Dutch Bros continues to create long-term career pathways for its employees.

The Body Shop is teaming up with a national nonpartisan organization to register as many first-time voters as possible.

Privacy remains top of mind for consumers, however they are willing to share personal information when shopping online.

Old Navy customers in select states will be able to get a free tank of gas in a new joint promotion with convenience retailer RaceTrac.

Walmart is partnering with a livestream shopping platform and a social media giant to extend the reach of its live shopping promotions.

A new survey reveals how customer service can influence consumers to stay with – or abandon – a brand.

Fetch is undergoing a major product update that includes a suite of social features, new back-end tools to enhance personalization, and a redesigned user interface.

Kohl’s Corp. is featuring a special group of social influencers on its livestream channel.

The new augmented reality/virtual reality (AR/VR) headset from Apple shouldn’t have much effect on retail in the short term, but the future could be interesting.