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Retail

  • Starbucks switches course; asks customers not to bring guns into its stores

    Seattle -- Starbucks Corporation is requesting that customers no longer bring guns onto its property, either inside or outside its stores — even in states where “open carry” laws permit them to do so — with the exclusion of law enforcement personnel.

    Company founder, chairman and CEO Howard Schultz made the request in an open letter posted under his name on the Starbucks website. The company plans to buy ad space in major national newspapers to run the letter.

  • Revionics and Nielsen integrate pricing data, technology

    Roseville, Calif. – Revionics, Inc. and Nielsen Holdings, N.V., have signed a multi-year global strategic alliance agreement which will integrate Nielsen Pricing Insights with Revionics Life Cycle Price Optimization solutions. The alliance brings together Nielsen competitive market data with demand-based predictive analytics to help retailers quickly make data-driven pricing changes at enterprise scale to capitalize on competitive marketplace conditions.

  • Sprouts rolls out Manthan BI solution

    Phoenix -- Sprouts Farmers Market, Inc. has completed the implementation of the Manthan Systems ARC BI platform and merchandise analytics technology in 166 retail stores across eight states.

  • Saks Off 5th plans seven new stores

    New York – Saks Inc. plans to open seven new Saks Fifth Avenue Off 5th stores in 2014: The Outlets at Bloomfield in Pearl, Miss.; Potomac Mills in Woodbridge, Va.; Palm Beach Outlets in West Palm Beach, Fla; Outlet Shoppes at Louisville/Lexington, Ky.; Twin Cities of Eagan in Minneapolis, Minn.; The Mayfair Collection in Mayfair, Wis.; and Easton Gateway in Columbus, Ohio.

  • Dick’s Sporting Goods plans to add over 300 stores by 2018

    Pittsburgh -- Dick’s Sporting Goods on Wednesday detailed its long-term plan to deliver sales and operating profit growth and drive shareholder value over the next five years, with the company’s namesake stores, new Field & Stream retail format and omnichannel platform driving its growth.

  • Publix Pharmacy ranks No. 1 in customer satisfaction

    Boulder, Col. -- Publix Pharmacy is North America’s favorite based on customer satisfaction, according to a new study of 3,600 consumers conducted by customer intelligence solutions provider Market Force Information. Target was a close second and Kroger ranked third. All three received high marks in operational attributes such as service, cleanliness, atmosphere and checkout times.

    Walgreens and CVS/pharmacy ranked the highest when those consumers were asked to name their pharmacy chain, with 18% identifying Walgreens and 17% CVS.  

  • Duane Reade finds ROI and engagement success on Twitter

    New York -- New York City drugstore operator Duane Reade, a division of Walgreens, on Tuesday celebrated an important social milestone — surpassing one million followers on Twitter — with a gala event at the chain’s flagship on Wall Street. From September 2012 to date, the regional retailer has organically grown its Twitter following by 6,709%, making it one of the fastest-growing accounts on Twitter year over year. With 1.1 million followers at latest count, the chain is believed to be the most followed retailer in the drug, food and mass arena.

  • Whole Foods launches meat apprenticeship

    Austin, Texas – Whole Foods Market is launching an in-store meat apprenticeship program for its team members. The intensive 18-month training program is designed to transform aspiring butchers into skilled meat cutters and teach them the company's standards for quality, animal welfare, food safety, and sanitation.

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