Retail

Amazon is getting ready for the holiday shopping rush and creating more than 70,000 full-time seasonal jobs across its U.S. fulfillment centers to meet an increase in customer demand — a 40% increase over last year’s seasonal hires. 

In 2012, Amazon converted thousands of seasonal employees into regular, full-time roles after the holidays, and expects to do the same this year. On average, seasonal employees earn 94% of Amazon fulfillment center employee starting wages and are eligible for health care benefits.

Dallas – Neiman Marcus Group is offering free standard shipping and returns for all domestic purchases made online through Neimanmarcus.com and Bergdorfgoodman.com as well as Neiman Marcus and Bergdorf Goodman stores.

"The customer has always been at the center of the Neiman Marcus business model. Permanent free shipping and returns have been a top request and we are happy to be able to make this change just in time for the holiday shopping season." said Wanda Gierhart, chief marketing officer, Neiman Marcus Group.

Bentonville, Ark. -- Sam's Club will open its newest club at 460 S. Weber Road in Romeoville, Ill., on Oct. 3. The Romeoville club will become the 21st Sam's Club in the Chicago area.

New York -- Steven Newman, CEO of Loehmann’s, will appear on CBS's popular television show, "Undercover Boss," on Friday, Oct. 4 (8 p.m.-9 p.m., ET/PT).

The executive of the original off-price retail chain, with 39 stores in 11 states, went undercover in a few stores around the country in a variety of roles, including order processing at the Loehmann's distribution center, visual merchandising, personal shopper, and sales associate.
 

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Plano, Texas – Financial woes continue to plague embattled J.C. Penney Company as hedge fund Perry Capital cut its stake in the retailer by nearly half, selling nine million shares of Penney stock last week.

Serta Simmons Holdings has announced that Bob Sherman, CEO of National Bedding Company (doing business as Serta International), has decided to leave the company to pursue other interests, effective immediately.

The company stated that during his 25-year tenure, Sherman drove a combination of groundbreaking product innovation, strong customer relationships and operational excellence that led Serta to become the top mattress brand in the United States. 

By Bill Loller, VP, IBM Smarter Commerce

The mobile revolution has ushered in a new era in retail shopping, transforming the experience into a quick, easy and hyper-personal exchange which is all conducted from the touch of a mobile device. As the trend and spending power behind online shopping continues to grow, brick-and-mortar locations are tasked with finding ways to incorporate mobile technology into the in-store experience in order to stay relevant, competitive and alive.