Retail

Waban, Mass. -- Research results released Tuesday by consulting firm Temkin Group revealed, among retailers, Sam’s Club and Amazon earned top marks.

According to the 2013 Temkin Experience Rankings which queried 10,000 U.S. consumers about customer service issues across 246 companies in 19 industries, Sam's Club and Amazon earned the top spots in the retail sector and RadioShack was the lowest rated retailer for the third consecutive year.

Edgewater, N.J. -- North Plainfield, N.J.-based Levin Management Corp. said that T.J. Maxx’s HomeGoods will open a 24,000-sq.-ft. anchor store at Edgewater Harbor, in Edgewater, N.J.

Grand Rapids, Mich. — Meijer has expanded its program that supports Michigan small businesses to feature 55 new Michigan-made grocery products in all its stores statewide, Meijer co-chairman Doug Meijer announced Tuesday.

Atlanta -- Global Franchise Group announced Tuesday a master franchise agreement with Western Brands PVT for the opening of the first Marble Slab Creamery locations in the country of Pakistan.

The deal calls for the development of 10 Marble Slab Creamery stores in Pakistan over a 10-year period, with the 5,000 sq. ft. flagship store opening up in the major city of Lahore, Pakistan.

Marble Slab Creamery is managed by GFG Management, a subsidiary of Global Franchise Group.

Charlotte, N.C. — Harris Teeter Together in Education (TIE) on Monday donated more than $385,000 to participating TIE schools during the second of three payouts of the 2012/2013 school year, raising the program total to $18.7 million since 1998.

Washington, D.C. -- A report released Monday by the National Retail Federation said that the average person celebrating Easter this year will spend about $145.13 on candy, décor, apparel and food – with is flat with last year’s $145.28.

NRF, through its Easter Spending Survey conducted by BIGinsight, estimated that total spending will reach an estimated $17.2 billion this year.

Boston — Raley’s Family of Fine Stores, a privately held supermarket chain with a presence in Northern California and Nevada, has partnered with BzzAgent, the social marketing arm of Dunnhumby, to develop the first grocery retailer advocacy online platform to further enhance its new loyalty program, Something Extra.

New York -- The Jones Group Inc. announced Monday it has appointed Greg Clark as chief marketing officer, effective immediately.

Clark will oversee global marketing and brand identity, including spearheading digital media strategy, brand development and creative.

Clark most recently served as the SVP creative marketing for J. C. Penney.