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Beyond Cost-Cutting
Automated tools deliver on customer service and leverage operational efficiencies
Retailers are putting an increased emphasis and value on how and when they use their workforce. And in doing so, they are on the right path, according to research from The Wharton School. The study found the associate payroll was the most important factor in determining revenue. A mere additional dollar (properly applied) on labor could reap rewards of $4 to $28 in return.
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Christopher & Banks narrows Q4 loss
Minneapolis -- Christopher & Banks Corp. narrowed its fiscal fourth-quarter loss as the company received a boost from an extra week of sales and cut costs.
The retailer posted a loss of $4.1 million for the 14 weeks through Feb. 2, compared with a loss of $53.2 million in the 13 weeks the year before.
Revenue was up 10%, to $116 million from $105.6 million. Same-store sales jumped 18.5%.
Total expenses fell 25% to $120 million.