Supermarket/Grocery

Westlake Village, Calif. -- In a survey released Tuesday by J.D. Power and Associates, which polled customers about their expectations of their pharmacists, Good Neighbor Pharmacy, Health Mart, Kaiser Permanente Pharmacy, Publix and Target rank highest in pharmacy customer satisfaction in their respective segments.

Flushing, N.Y. -- Five Guys Burgers and Fries said Monday is has opened a new location at Sky View Center, located in Flushing, N.Y.

The upscale fast-food chain has opened a 2,000-sq.-ft. location on level B of the 800,000-sq.-ft. regional mall, and is one of 200 new franchises opening in 2011 for the chain.

MATTHEWS, N.C. — Family Dollar Stores announced that it has named Trey Johnson to the newly created position of SVP food. Johnson will report to Dorlisa Flur, EVP and chief merchandising officer.

New York City -- Union leaders on Monday said they reached a tentative agreement with The Vons Cos. Ralphs Grocery Co.; and Albertsons, to head off the threat of a strike in Southern California by more than 60,000 workers, the Associated Press reported.

The union said the agreement, which still must be approved by the rank and file, would protect workers' health policies.

Matthews, N.C. -- Family Dollar Stores has named Trey Johnson to the newly created position of senior VP – food.

Johnson comes to Family Dollar from Sears Holdings where he created a limited assortment food concept for K-Mart. He also led the development of Wal-Mart’s Marketside format as its chief merchandising officer.
 

New York City -- The International Council of Shopping Centers said it expects holiday sales to increase 3% this year, which is below the 4.1% gain in 2010.

Holiday sales are expected to reach $250.2 billion, the highest since the 2007 peak, when spending totaled $251.7 billion, according to the group, whose forecast is among the first to come out for the holiday 2011 shopping season.

The ICSC predicted that holiday same-store sales will rise 3.5%, slightly lower than the 3.8% pace in 2010.

Toronto -- Katz Group Canada has announced the retirement of industry veteran Andy Giancamilli as CEO, effective Feb. 2, 2012.  Katz is Canada’s largest integrated pharmacy network, operating more than 1,800 chain, franchise and independent pharmacies,

Giancamilli will remain in an advisory role until May 2012. He will be succeeded by Frank Scorpiniti, who joined the company in April as COO.

Giancamilli came to Katz after serving as executive VP at Canadian Tire. Prior to that, he was president and COO of Kmart.
 

Los Angeles -- The union representing many of the 62,000 workers at Ralphs, Vons and Albertsons supermarkets in Southern California has issued a required 72-hour notice of its plan to cancel its extended contract, Reuters reported. The move that could pave the way for a strike.

TORONTO — Safeway and Wegman’s Food Markets ranked highest across all customer service elements, according to a survey by Empathica.

Empathica, a customer experience management solution-provider, polled more than 16,000 consumers, and found that operations and merchandise were the two most important elements in grocery shopping versus other elements such as promotions, people and technology.

Cincinnati -- The Kroger Co. said Thursday that its board of directors has approved a $1 billion share repurchase program.

The new program replaces an existing authorization that has about $213 million remaining. The authorization is expected to be used over the next 12 months, according to Kroger.