Supermarket/Grocery

Palo Alto, Calif. – Symphony EYC is introducing Symphony EYC Insights 2 Execution, a new cloud-based category collaboration platform that enables retailers and CPG manufacturers to adopt best practices in category management. The platform’s initial release, iAssort, provides users with browser-based access to their information to build strategic localized assortments that are space-aware.

Chicago -- Despite the shortened holiday season and extreme weather in many areas of the country in the weeks leading up to Christmas, retailers finished the 2013 holiday shopping season with increased sales. According to ShopperTrak, during the holiday shopping season of November and December 2013, national retail sales increased 2.7% and foot traffic decreased 14.6% when compared to the same two months of 2012.

Safeway and Giant Eagle are rolling out the inMarket Mobile to Mortar iBeacon location sensing platform at more than 150 grocery stores in Seattle, San Francisco and Cleveland, with additional retailers and markets launching in the coming months.

iBeacons are micro-location technology that use a low-energy Bluetooth signal to enable unique mobile app experiences based on the customer’s location in the store.

An 18,000-sq.-ft. Hofbrauhaus restaurant has broken ground at Grandview Yard in Grandview Heights, Ohio, according to Nationwide Realty Investors, the developer of the $500 million mixed-use project. Hofbrauhaus Columbus will resemble the legendary 420-year-old Hofbrauhaus in Munich, Germany. The restaurant will include a large bier hall for live entertainment, an old world German-style dining room and an outdoor bier garden.

Retailers subject to increasing — and costly — environmental scrutiny

“I’m a retailer, not a hazardous waste producer.” If that’s what you think, you may be wrong.

Vancouver, British Columbia -- Mobile shopping continues to grow at a rapid pace, with an increasing number of mobile shoppers embracing Internet retailer apps, social shopping apps, and brick-and-mortar retail apps to enhance their shopping experience. However, new research prepared by Yankee Group for mobile analytics firm Mobdia Technology shows usage of these apps varies widely depending on many factors, including the type and quality of the mobile app.

Ann Arbor, Mich. – Amazon.com and L.L. Bean tied for the highest company-level customer satisfaction scores during the 2013 holiday season. According to the ForeSee Experience Index: 2013 U.S. Retail Edition, Amazon and L.L. Bean both scored 90, while Priceline had the lowest company-level satisfaction score (75) of 100 top retailers included in the Index.

The study offers a comprehensive view of satisfaction at the company-level and across every applicable sales channel including store, contact center, web and mobile.

The WhiteWave Foods Company has named Kevin C. Yost as president of the company’s newly acquired Earthbound Farm business. Charlie Sweat, previously CEO of Earthbound Farm, will move into an advisory role to ensure a smooth transition.

The rest of the Earthbound Farm management team will continue to serve in their current roles.

As retail store designs continue to rapidly evolve in the ecommerce era, Chain Store Age is looking for the best of the best for its 32nd annual Retail Store of the Year Design Competition.
 

ECRM compared retail circular advertising in December 2012 versus December 2013 and noted trends occurring across top retail chains. Last year, Home Depot did not run any circular promotions for the month of December and instead chose to coast on Web and email promotions. These electronic offers featured 50%-off promotions, as well as one-day-only sales. Although this online-only behavior was not repeated, Web and email remained Home Depot’s main focus: a short circular with a four day duration was run on Dec. 1 with a Cyber Monday theme.