Supermarket/Grocery

Chicago — Heinen’s Fine Foods has leased a 61,965 sq. ft. anchor location at the Bannockburn Green community center in Bannockburn, Ill., according to CBRE, which assisted in the lease negotiations.

The 151,206-sq.-ft. center serves Deerfield, Lake Forest, Highland Park, Lincolnshire and Bannockburn. The center’s retail lineup includes Walgreen’s, Erehwon Mountain Outfitters, Sleepy’s, Panera Bread and GNC.

Ann Arbor, Mich. - Customer satisfaction improved for a third consecutive year for retail. According to a report released by the American Customer Satisfaction Index (ACSI), the retail sector overall gained 1.7% to an ACSI benchmark of 77.9, boosted by higher customer satisfaction with specialty retail stores, supermarkets, drug stores, and gasoline service stations.

Vancouver, Canada – Amazon.com is the top digital Canadian retailer and U.S., retailers are generally outpacing their Canadian competitors in using digital channels such as online, mobile and social. According to the new “Chasm Retail 2.0” study from Chasm Digital, the top 10 digital retailers operating in Canada are:

1. Amazon
2. Best Buy
3. Home Depot
4. Sears
5. Lululemon
6. Costco
7. Chapters
8. London Drugs
9. Lowes
10. Canadian Tire

Kirkland, Wash. – Digital coupon provider VisibleBrands has added former Procter & Gamble VP Jan Murley to its board of directors, while former Safeway Stores board member Rebecca Stirn was added to the company’s advisory council.

Murley was a 23-year marketing veteran with Procter and Gamble and was the VP of its skin care division. Stirn was on Safeway’s board of directors from 1999 to 2010. She has more than two decades of executive marketing experience with a variety of industries.

Safeway has confirmed that it is in discussions concerning a possible transaction involving the sale of the company. However, the company declined to comment further at this time.

"Although the discussions are ongoing, the company has not reached an agreement on a transaction, and there can be no assurance that these discussions will lead to an agreement or a completed transaction," Safeway stated as part of its earnings release.

New York -- President Barack Obama visited Safeway Inc.’s distribution center in Upper Marlboro, Md., where he spotlighted the chain’s efforts to improve truck efficiency and called for new fuel efficiency and greenhouse gas standards for medium-duty and heavy-duty trucks by March 2016. The new standards will mean “thousands of dollars in savings every year” for truck operators, Obama said.

Charlotte, N.C. - Branding and retail marketing agency, Theory House, has named Christopher Durham to the leadership team as VP of retail brands. Durham joins Theory House with more than 20 years of experience developing and managing brands both at the retail level and as a consultant, including work for Office Depot, Best Buy, Food Lion, Hannaford and Lowe’s Home Improvement.

New York – Consumers are increasingly performing omni-channel shopping, and prefer personalized offers across the different channels they shop. According to a new survey of more than 1,000 online consumers from retail personalization technology vendor Synqera, U.S. consumers still prefer promotional content and coupons from traditional print media (magazine, newsletter/flyer, newspaper) (75%), found online (72%), or received after a purchase (62%) for future shopping.

By Richard P. Fennelly

It’s a well-known industry fact that refrigeration and freezer appliances, which are no longer exclusive to supermarkets, are major electricity “hogs” in retail stores.  

Revionics, a leading provider of end-to-end merchandise optimization solutions, has named the company’s president and CEO Marc Hafner as chairman of the board.

Hafner has served as president and CEO since 2010 and with this newly added role he will lead the company’s strategic planning and accelerate its global growth.