Supermarket/Grocery

Cupertino, Calif. – Apple Inc. is enacting a number of significant enhancements to its Apple Pay mobile payment app, including adding support for rewards programs and store-issued credit and debit cards. During a June 8 keynote address at Apple’s Worldwide Developers Conference (WWDC), Jennifer Bailey, VP of Apple Pay, said that retailers, including Dunkin' Donuts, Walgreens, Wegmans, and Kohl's, will support the new reward card functionality.

The Kroger Co. has named Fred Morganthall, currently president of Harris Teeter Supermarkets, as senior vice president of retail divisions for the Kroger Co.

Rod Antolock, currently Harris Teeter's executive vice president, has been named president of Harris Teeter.

Franklin, Tenn. - The new EMV card payment mandate may not provide financial ROI for retailers. According to new research from IHL Group, most retailers will never recoup the expense that EMV imposes.

New York – Same-store sales generally showed modest growth in May 2015, on the whole meeting Wall Street analyst expectations. The apparel vertical in particular generally outperformed analyst predictions, although Gap, Banana Republic and Zumiez all reported negative same-store sales growth.

Following is a review of May same-store sales by vertical:

Apparel
Banana Republic: – 5%
The Buckle: 2.4%
Gap: – 6%
L Brands: 5%
Old Navy: 6%
Stein Mart: 1.9%

Costco reported a bump in U.S. same store sales for the month of May, but international comps declined.

For the third year in a row, Amazon has claimed the top spot in the Reputation Institute’s annual survey of America’s 50 most reputable companies in the retail industry.

Boston - For the third year in a row, Amazon claims the top spot in Reputation Institute’s annual survey of America’s top 50 most reputable companies in the retail industry. Amazon is the only company of all the retail companies surveyed to achieve an excellent reputation.

Supermarket chains moved up in the ranking this year, with Publix ranking second and Whole Foods jumping five spots to third place in 2015.

America’s top 10 companies in the retail industry in 2015 are:

1. Amazon.com

Chicago - It may seem counterintuitive, but retailers should welcome the irate shopper who vents their frustration. That’s because it’s the mistreated customer who walks out the door in a silent huff who places the most revenue at risk, according to a collaborative study of dysfunctional retail touch-points conducted by LoyaltyOne, Verde Group and Dr. Deborah Small, professor of marketing and psychology, Wharton School of the University of Pennsylvania.