Supermarket/Grocery

Ahold grows net income, U.S. market share in Q1
Zaandam, Netherlands – Global grocery conglomerate Ahold N.V. had a successful first quarter of fiscal 2015, reporting growth in overall net income and in U.S. market share. Net income more than quadrupled to $230.74 million from $54.16 million, aided by the elimination of discontinued operations from the same period a year earlier.
Fairway Group shrinks Q1 net loss: plans new store model
New York - Fairway Group Holdings Corp., the parent company of Fairway Market, moderately shrunk its net loss in the first quarter of fiscal 2015.

The retailer reported net loss of $8.54 million, down 3% from $8.84 million a year earlier. The decrease in the net loss was primarily attributable to a decrease in general and administrative expenses, production center start-up costs and direct store expenses, partially offset by lower gross profit and an increase in the income tax provision, interest expense and store opening costs.

Krogers supports USO with new campaign

The Kroger Co. is teaming up with the USO on a new customer engagement campaign to raise money for military veterans and their families.

Customers and associates of Kroger Co. stores (including Ralph's, Food 4 Less and other divisions) will be able to show their support through July 21 by donating their spare change in specially-marked coin boxes at the check stands in all Ralphs supermarkets. One-hundred percent of all donations will go to the USO. But new this year is a digital marketing element in which veterans tell their stories on honoringourheroes.com.
Survey: Chick-fil-A nabs second place in customer service

Waban, Mass. - Chick-fil-A took the second spot in the annual Temkin Customer Service Ratings, tops among all retailers and food service chains. Other retailers and food service companies in the top 12 include Aldi, Trader Joe's, Publix, Panera Bread, H-E-B, Amazon.com, and Bed Bath & Beyond.

Supermarkets, retailers, and banks, as an industry, earned average ratings of "strong.” Retailers RadioShack and Sears were ranked at least 15 points below retail industry average.
Fresh marketing for the Fresh Market

After reporting disappointing financial results for the first quarter, the Fresh Market can use all the help it can get in communicating its value proposition to shoppers.

So it may not come as a surprise that the grocery chain has selected a new advertising agency to drive growth going forward. The Fresh Market announced that its new agency, Zimmerman, will conduct strategic planning, creative services, brand activation, media planning & buying (traditional and digital), internal campaign development and social media activation for the company.
Ex-Walmart exec Mac Naughton joins CROSSMARK board

Former Walmart Executive Vice President and Chief Merchandising Officer Duncan Mac Naughton has joined the board of directors of CROSSMARK, a sales, marketing and merchandising services company focused on the retail and consumer goods industries.

CROSSMARK CEO Steve Schuckenbrock in an internal company announcement said it is a privilege to have Mac Naughton join the company’s board given his extraordinary retail industry experience and leadership from both a manufacturer and retailer perspective.
Fresh Market beats Street on profit, misses sales; will open 19 stores

Greensboro, N.C. – It was a mixed first quarter for The Fresh Market Inc. as the grocery retailer met Wall Street expectations for profit but fell short on sales. Net income totaled $15.17 million, down 8% from $16.57 million.

Higher operating expenses drove the reduction in net income. Sales increased 7% to $462.04 million from $431 million. Same-store sales dropped 0.1%.
LivingSocial names Sears, Walgreens veteran as CFO

Washington, D.C. – Online marketplace LivingSocial appointed Atul Kavthekar as CFO. He will join the company in June, and will report to president and CEO Gautam Thakar.
Shining a light on 'dark stores'

We are living in the age of instant gratification. Heightened consumer expectations are putting overwhelming pressure on retailers to engage with each customer in real-time across every touchpoint. Increasingly, this means getting products in their customer’s hands whenever, wherever and however they want it. But it can be hard to deliver on these new fulfilment options – such as click-and-collect or same-day delivery – with traditional distribution infrastructures.
Fresh Market still growing, but how much?

The Fresh Market says its planned exit from California led to higher costs and lower profit in the first quarter, but analysts say the company may be in trouble.
Amazon Prime adds one-hour delivery in New York City

Seattle - Amazon.com is offering one-hour delivery of products from select local stores in Manhattan through its Prime Now service. In Manhattan, customers can now purchase groceries, prepared meals and baked goods from D’Agostino, Gourmet Garage and Billy’s Bakery through the Prime Now app.
Amazon.com adds new possibilities for Prime Now

Retailers in urban areas where Amazon.com is rolling out its Prime Now delivery service soon may be able to piggyback on the e-commerce innovator’s supply chain prowess to offer one-hour delivery.

In Manhattan, where Amazon.com launched Prime Now earlier this year, the company has added products from select local merchants to the tens of thousands of items it already promises to deliver within one hour.