Supermarket/Grocery

When it comes to the customer experience, one retail segment stands out above all others.

Supermarket chains took 13 out of the top 20 spots in the sixth annual Temkin Experience Ratings, with regional grocers Publix and H-E-B earning the highest overall scores. Other supermarket chains in the top 20 were Save-a-Lot, Kroger, Wegmans, Aldi, Food Lion, Shop Rite, Giant Eagle, Trader Joe’s, Wawa (classified as a supermarket by Temkin), Winn-Dixie and Hy-Vee.

Whole Foods Market has partnered with national solar providers NRG and SolarCity to substantially increase the number of rooftop solar units on the company’s U.S. stores.

The retailer aims to install up to 100 additional solar rooftop units on its stores. If the goal is reached, the project has potential to be among the 25 largest commercial rooftop solar installations in the country.

Knowing when things are right is important, but knowing when things are wrong may be even more vital.

Aldi now has three co-presidents overseeing its rapidly expanding U.S. business following the promotion of Brent Laubaugh.

Laughbaugh, a 20 year veteran of the company, currently serves as VP of the Aldi division based in the Pittsburgh suburb of Saxonburgh, was named co-president of Aldi U.S. In that capacity, he joins David Behm and Chuck Youngstrom who will continue in their roles as co-presidents. All three report to Aldi CEO Jason Hart.

Photo: Greg Foran, Walmart U.S. president and CEO

Specialty grocery delivery service Wholeshare takes what might be called a “democratic” approach to offering customers online access healthy food products.

“We let consumers buy natural and organic food as a group at wholesale prices,” said Matt Hatoun, co-founder of San Francisco-based Wholeshare. “We cut out the supermarket or natural foods store. We go to the same wholesalers they use.”

There may be debate among presidential candidates about whether experience is a positive or negative attribute, but for open-air centers, experience is a must. With the ease of online shopping, today’s consumers need a reason beyond the chance to visit their favorite stores to make a trip to their local center.

Fresh Thyme Farmers Market, a specialty grocer focusing on fresh, natural and organic foods at accessible prices, is on a roll.

Barely two years out of the gate (the first store opened in April 2014, in Illinois), the Chicago-based company now counts 32 locations throughout the Midwest.

Its aggressive growth strategy calls for 60 stores by 2019. Minnesota, Illinois, Missouri, Indiana and Ohio are among the states targeted for growth.

A strong report on Friday from the Labor Department shows that retail employment was up 51,100 jobs in February on the heels of a gain of 52,100 in January.

Compared with February 2015, retail jobs were up by 247,300. The numbers exclude gasoline stations, automobiles and restaurants.

Kroger puts produce front and center at its new grocery store concept, Main & Vine, which also boasts a large bulk-bin area and an event center where cooking demonstrations take place. The store, in Gig Harbor, Washington, capitalizes on Kroger’s centralized buying and distribution power to keep prices affordable on produce and staples, according to the Columbus Dispatch. [Columbus Dispatch]