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Study: Retailers aim for consistent customer experience in holiday season
Atlanta -- A majority of retailers say delivering a consistent customer experience is their top priority this holiday season, according to a new survey.
Supply chain and retail technology provider RedPrairie released results of its “Holiday Hiring Snapshot” survey of 250 big-box, specialty, grocery, convenience store and food service retailers based in the United States, finding that nearly 60% cited the importance of consistency, with 29% saying they would hire more seasonal workers this year than last year.
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Walmart Q3 sales miss Street, profit rises year-over-year
Bentonville, Ark. -- Wal-Mart Stores Inc. reported Thursday net income of $3.64 billion for the quarter ended Oct. 31, up from $3.34 billion in the year-ago period.
Sales rose 3.4% to $113.20 billion, as U.S. sales beat internal expectations but overall missed Wall Street’s expected $114.96 in revenue.
Wal-Mart U.S. saw same-store sales rise 1.5%, marking the fifth consecutive quarter of same-store sales growth after nine straight quarterly declines. At Sam’s Club, same-store sales rose 2.7%, excluding fuel.