Large Chains

NEW YORK — Canadian shoppers aren’t wowed by Target Corp., according to a customer-satisfaction rating survey by Forum Research. As reported in The Globe and Mail, the survey ranked Target at the bottom of a list of major retailers operating in Canada. (Satisfaction as measured by the survey relates to service, prices and/or merchandise offering.)

Over all, Target scored a mean 2.7 out of 4, compared with Costco’s 3.5, Wal-Mart’s 3.1 and a 3.2 average.

By Stephen Springham, senior retail analyst Planet Retail
 
After the horror show of Q1, Walmart had so much to prove domestically in Q2. And it has again come up short. A U.S. comp store decline of 0.3% was below earlier management of a 0.2% decline, guidance that was endorsed as recently as the Annual Shareholder Meeting in June. This marks the second quarter that U.S. comps have been both in negative territory and below guidance. Those accusing Walmart of ‘crying wolf’ in its bullishness (ourselves included) may feel vindicated.

Target stores in the French-speaking Canadian province of Quebec will feature pharmacies under the Brunet banner based on an agreement reached with the McMahon Distributeur pharmaceutique division of Canadian food and drug retailer Metro, Inc.

The agreement comes as Target is preparing to open the first of 25 stores this fall in Quebec. Target entered Canada earlier this year and plans to open a total of 124 stores in its first year of operation.

JACKSONVILLE, Fla. — Winn-Dixie has its eye on back-to-school shoppers who are stretching budgets at the height of the back-to-school season. It plans on freezing prices throughout a 10-week period on hundreds of products across every category and department across the store. 

Bentonville, Ark. -- Wal-Mart’s South African subsidiary Massmart Holdings Ltd reportedly seeks a 67% ownership stake in Kenyan retail chain Naivas Supermarkets Ltd. According to Bloomberg, which on Monday reported Naivas was one of several possible Kenyan chains eyed by Massmart for possible expansion, serious talks with Naivas have occurred.

Boise, Idaho — WinCo Foods will open a 90,000-sq.-ft. discount supermarket in Bellingham, Wash., on Thursday.

The new store will initially employ 171. The employee-owned discount food chain operates 88 stores and typically ranks as the low priced leader in the markets where it operates.

Bentonville, Ark. – Wal-Mart’s South African subsidiary Massmart Holdings Ltd. is reportedly considering expanding into Kenya. According to an article in Bloomberg, Kenyan news outlets are reporting that Massmart executives have met with representatives of major Kenyan retail chains including Naivas Supermarket Ltd.

CITY OF COMMERCE, Calif. — Stéphane Gonthier, chief operating officer at Dollarama since September 2007, will be leaving the company to become president and CEO of 99 Cents Only Stores, as well as a member of its board. 

Gonthier’s appointment is expected to become effective in the next 60 days. Interim CEO Richard Anicetti, a successful food retailing executive, will return to his role solely as a member of the board.

SEATTLE -- Amazon's grocery service might be making its way to New York next year, according to published reports.

Citing analysis from SunTrust analyst Robert Peck, EcommerceBytes.com reported that the Seattle-based online retailer may start offering Amazon Fresh in New York in 2014, based on his finding that the company had expanded into a New Jersey warehouse previously used by C&S Wholesale Grocers.

Milwaukee -- Roundy’s reported generally disappointing financial results for the second quarter of fiscal 2013. Net income plummeted 40% from $18.9 million in the second quarter of the previous year to $13.5 million, while net sales for the second quarter of 2013 were $980.3 million, a decrease of $16.5 million, or 1.7%, from $996.8 million for the second quarter of 2012.