Mass Merchant

Hudson's Bay Company says online sales were particularly strong in the fourth quarter and contributed to the company's same-store sales growth of 11% for the period.

The Canadian firm and parent company of the Saks Fifth Avenue banners said that for the fourth quarter ended Jan. 31:

• Same-store sales grew 11%;
• The Department Store Group (DSG) had a same store sales increase of 4%;
• Saks Fifth Avenue Off 5th same-store sales increased 2%;
• Saks Fifth Avenue same-store sales decreased 1.2%;

Macy’s says cold weather in January helped the retailer report a better than expected decrease in same store sales for the fourth quarter even as the company explores an expansion of its off-price and beauty formats.

For the period ended Jan. 30, same store sales fell 4.3%, slightly less than the 4.7% fall it had estimated. Total sales declined to $8.87 billion.

Closter, N.J. -- EDENS announced that Closter Plaza, located in Closter, New Jersey, will have a new lineup of stores that cater to foodies, fashionistas and families this spring. The openings will coincide with the center's long-anticipated revitalization by leading retail developer.

When it comes to making online customers happy, one well-known name stands at the top.

Fourth quarter data from the American Customer Satisfaction Index (ACSI) shows Amazon.com led all online retailers with a score of 83.out of 100. Compared to the prior year, overall Internet retail customer satisfaction slipped 2.4% to a score of 80 out of 100. This still leads all other retail categories in the Index.

Office Depot continues to hope its merger with Staples secures approval from U.S. regulators, but in the meantime the performance of its retail operations is looking much better should it remain an independent company.

Office Depot’s North American retail footprint did shrink to 1,564 locations at the end of the year after the company closed a total of 181 stores, including 56 in the fourth quarter. Thinning the herd a bit helped the overall profitability of Office Depot’s largest division during the period ended Dec. 26 even though sales declined.

CVS Health's decision to stop selling cigarettes is having its intended impact - 52% of those consumers who used to buy their cigarettes from CVS say it is now harder to buy cigarettes altogether, according to a survey commissioned by V2, a manufacturer of electronic cigarette and vaporizer products.

Ahold USA is following a cue from other retail giants in announcing that its companies' private label shell eggs will be 100% cage-free by 2022.

Ahold USA says its retail divisions – Stop & Shop, Giant Food of Landover, Giant Food Stores of Carlisle, Martin's and online grocer Peapod – now offer cage-free, free-range, organic, and traditional egg varieties for its customers.  Approximately 80% of all eggs sold among Ahold USA companies are sold as "Own Brands" or private label.