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Mass Merchant

  • Moody's: Retail leaders outnumber the laggards

    The retail industry is actually in better shape than some of today's headlines may lead folks to believe.    "Distressed [retail] names are growing, but still a small part of our rated universe," Moody's analyst Christina Boni told CNBC. "The broader industry remains fundamentally healthy."   Dollar stores, home-improvement chains, convenience stores and auto-parts retailers are among the leaders of the pack, according to the report.   

  • Target expanding its college store footprint

    Target is hitting the books.  

  • Unsettled retail environment taking toll on senior executives pay

    Volatility in the retail industry is now hitting senior retail executives in the pocketbook.   Seventy-three percent of retail companies paid little to no bonuses to senior executives in 2017 for 2016 performance, with 35% paying no bonus and 38% paying only small bonuses to their executives, according to new research by Korn Ferry. The company conducted an analysis of 40 North American retailers with annual sales between $1 billion and $50 billion  

  • Can Retailers Keep Employees’ Contact Information Private?

    Retailers sued in class or representative actions for alleged wage-and-hour violations often object to discovery requests that seek the contact information (names, addresses, etc.) of their employees — the rationale being that such information is private and burdensome to collect and should not be disclosed unless there is reason to believe that the alleged unlawful practices occurred in locations other than just the named plaintiff’s store.  

  • L.L.Bean bests Amazon in...

    For the third straight year, L.L.Bean has beat out Amazon in a customer service ranking.   The outdoor outfitter came out on top in Prosper Insights & Analytics’ annual review of service excellence among retailers, with Amazon a close second. Rounding out the top five; Lands’ End, Fingerhut, and Kohl’s.  

  • Amazon’s operations are shaping up Down Under

    Amazon’s Australian online store is one step closer to launching.   In addition to announcing the site of its first Australian warehouse, the online giant also named a German executive as its country manager. Both moves indicate that Amazon is preparing to launch its online store in the world's 12th-biggest economy, according to Reuters.  

  • Amazon’s shoe business outpacing brick-and-mortar competitors

    Amazon’s investments in the shoe business are paying off.   While 2017 is not even close to over, it is shaping up to being a strong year for shoes on Amazon. The company has already experienced 18% growth year-over-year during the first two quarters, alone. For 2016, Amazon had a total of 35% year-over-year growth, according to a study by One Click Retail.   

  • Chain Store Age announces SPECS/2018 Advisory Board, new marketing

    Chain Store Age announced the selection of the Advisory Board for SPECS/2018, the annual retail event produced by CSA and attended by retail and food-service executives who plan, design, build, and maintain stores and restaurants nationwide.     Now in its 54th year, SPECS will host its 2018 conference in Dallas, at the Gaylord Texan, March 18-20. The event will focus on what’s next, and what is shaping the future of physical retail.  
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